Both beds had DEEP indentations, making the beds horribly uncomfortable. We were told the mattresses were flipped every 3months, but I’ve slept on the same side of my bed for years and don’t have that big of an issue. There were no other handicapped rooms available for us to move to. Housekeeping never came during the 2days we were there, making the trash situation unacceptable. If you’re not going to service the room, at least empty the trash!