Overall Ratings & Reviews Qafqaz Riverside Resort Hotel

Good staff

Lovely place. Good break from Baku

Very poor service. The suit room with a broken AC!! Many people were complaining the service and the response was very low by the staff. There wasn’t any support for any request. Even the staff gave wrong information about the dinner food. I don’t recommend this hotel at all. It’s aw waste of money and time. The customer is their last thing to think about.

We stayed at the basic villa for three nights. Overall the experience was good but when you're paying such a high price then want everything to be perfect. The drains were blocked and I complained about that too but it would wasted my time if i had waited for the plumber to come and fix it. The villa itself is a great option but then you need to call a car to rush for breakfast and dinners and sometimes they take time. We had young kids so the villa wasnt the best option for us perhaps. In the breakfast and dinner options, they usually repeat the menu... and its very indian oriented. You feel like ure visiting Goa, India

Stayed in villa , cart didn’t arrive for a long time,

Food is excellent, Liked rooms - recently nicely renovated. All facilities are well maintained. Good luck!

It was so amazing! The staff was so friendly. I’ll be back sooner. Hotel garden is very beautiful.

الفندق موقعه جيد ولكنه قديم واثاثه قديم كنت حاجز جناح وغرفه وعند وصولنا اخبرنا الاستقبال انه يوجد اصلاحات في ثلاثه ادوار من الفندق وفيه ازعاج وعرض علينا السكن في فيلا غرفتين نوم واخذنا الفيلا وللأسف قديمة والاثاث قديم وفيها رائحه كريهه لم نستطيع النوم المطعم ليس جيد والفطور اقل من عادي وخدمتهم ضعيفه

Super!

Thank you to Mr.Iskender and all managers for their support and kindness .I took a cottage two bedroom it was nice for families to enjoy nearcabble car and sight seeing .The dinner was good also breakfast buffet . The only thing is they don't have blackout curtains. Also no evening programs activities such as music and dancing or Azerbaijan local show.

Nice

Good resort. One major problem with safe box in each room is not safe. You can re-open it with the code 000000 regardless of the code you configure it with. When I complained about it to the reception, the told me that they know about the issue and nothing they can do about it. That was shocking to me.

Great facility with exceptional location and friendly staff, especially Mr Alammad who was so helpful. The hotel has access to the teleferik, and also has access to Qabaland park.

kahvaltısı, spası kapalı yüzme havuzu, personeli ve hizmet anlayışları çok iyiyidi. yine tercih ederim.

Hiç Beğenmedim kapı kartı sürekli bozuluyordu her defasında yenilemek zorunda kalıyorduk. Odalardan her yerden yemek kokusu geliyordu yemekleri hiç iyi değil bir de pahalı bir çarşaf yorgan çarşavı ufak yanık lekesi vardı onun için benden 80 manat para aldılar ceza olarak hiç tavsiye etmiyorum.

Sessizliği ve temiz havası bana yetti, kahvaltı gayet iyiydi. Ziyaret edenlerin kahvaltı malzemelerini elle almalarını engelleyecek önlem almasını çok isterim. Ayrıca çıkış işlemleri için bekletilmekten pek hoşlanmadım. Mutlu ayrıldım.