Amazing Stay, would recommend to anyone looking to experience a traditional moroccan escape! The riad was in the perfect location, walking distance to the markets, food and local sites. The room was very clean, even had complimentary hot drinks! What really made the trip was the staff. They went above and beyond to make our stay extra special, very friendly and shared their local expertise! Will be returning in the future for sure!

Le personnel est incroyable! Les chambres confortables je recommande totalement!

Old world charm, welcoming and polite staff, great food.

WOW WOW WOW, this place is immense! Possible the best experience in a hotel/holiday accommodation I have had. Nothing is too much trouble. Riad is brilliantly placed in the Medina, close to the main square (10 mins), close to taxis (5 mins), close to good restaurants and cashpoint machines. They even arrange taxis to and from the airport, and offer advice on what to see and do! If you are thinking about it…. Do it!

A beautiful place. Quiet clean and nice room. Extremely helpful and friendly staff.

Beautiful riad, close to everything in the Medina but as peaceful oasis once inside. The staff’s hospitality goes above and beyond. Amazing breakfast as well!

Petit paradis au coeur de la Medina ❤️ Lieu magique aux prestations haut de gamme avec un accueil chaleureux pour que chacun trouve sa place. Au plaisir

We had booked this property, however, due to a medical emergency, we had to cancel our stay on the day of the check-in. The staff was very courteous to consider our last minute cancellation request and refunded the money. I am glad that there are staff members who really care for their guests and are accommodating of unforeseen circumstances.

Stuff was so friendly and helpful.The location for hotel is perfect for shopping.Will be back again.

Great location in the Medina and staff is very friendly and accommodating.

Beautiful Riad with amazing staff

This was a serendipitous booking since the original reservation we had at another riad fell through due to unforeseen circumstances. We booked Riad Kaiss the same day. What turned out to be a stressful morning ended up being one of our best stays during a two week trip through Spain and Morocco. On entering the staff is very hospitable and warm. The initial impression of the riad is charmingly bohemian in style, but the real charm and chef’s kiss are the suites themselves. Our suite was very spacious and beautifully decorated with traditional Moroccan furnishings, including stunning stained glass windows with a sizable private courtyard that included a full cabana bed. On request we had dinner in our room. We were pleasantly surprised with a romantic candlelight dinner with a delectable meal and service that rivaled that of any luxury hotel or riad we stayed through our two week trip through Spain and Morocco. It was truly a magical experience especially compared to all of my other travels through the world. Economically wise, we got the most value for our dollar here as well. Should my husband and I ever come back to Marrakesh, we will certainly book here.

The staff are amazing so friendly, helpful and genuinely care about your well, nothing is too much trouble. The hotel is lovely, well maintained, clean and comfortable.

The staff is very helpful and kind. Very clean rooms and the place has a very relaxed atmosphere.

The staff and service were amazing for this traditional Riad with two gardens, inner and outer. Much thanks for the welcome and orientation. The Riad garden is at least 10 degrees cooler and absolutely quiet and peaceful. Don't miss the lentil soup for breakfast - delicious.

Very very nice people, location and facilities

Incredible room. Constant and helpful service. They really care about you.

This was one of my best trips ever!!! I got there tired and hot and the staff there treated me like a King. They couldn't have done more to welcome me, with the reception, the food, the cleanliness and space etc. Hassan gave me the tour and was super friendly and helpful and pointed out everything. Would give this place 10 stars if I could.

Friendly staff, clean room, good location for walking around the Medina.

This is the best stay of all our trips of 5 hotel in Spain and Portugal. The room was clean and beautifully decorated. we loved the pillow, not too soft. Just right for me. Location is perfect. right in Medina and short walking to Bahia Palace.