9.4
Exceptional
From 274 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Traveller Reviews Chachagua Rainforest Hotel & Hot Springs

Number of reviews per page
20
40
Top reviews
Nathaniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything about our stay exceeded our expectations. The accommodations were super luxurious for the cost, and our two bedroom/two bathroom, private patio and pool was phenomenal. Staff was beyond just friendly - engaging, curious, fun. The food was excellent, and having rain forest trails and hot springs on the property that were never crowded was awesome. Everything start to finish was outstanding - shout outs to Brayan, Pamela, Jonathan, Dennis, Karen, Fabian, and Anthony in particular - our family really appreciated the hospitality and would recommend to anyone looking for a rainforest adventure.
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Ross
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel located in the heart of the jungle. The
randall
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing location. You’re right in the jungle and very secluded. Amazing staff and the thermal pools are very nice.
Edward
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This resort is set in a gorgeous location with beautiful rooms placed in the actual rainforest. Very friendly and accomodating staff help you make the most of your stay. My family thought it was the best place they had ever stayed.
Cori
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great time from Fabian at reception to check out. The only issue I had is there no store within walking distance. Gilbert took us to the volcano, bridges and the cooking class. He went above and beyond. He was very knowledgeable and took time to explain what he showed us
Allison
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hot springs were awesome! The food was great and the staff were all so nice!
Veronica E
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property was beyond clean, clean towels everyday, staff was nice and helpful especially with recommending activities to do within the area. Will recommend to all!!
Raquel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had a good time but night entertainment would have been a good add on!
Charnelle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely property, staff was kind and helpful.
Jinming
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Awesome place. Remember to join the trail tour. The guide Roberto is so great. I learnt a lot and saw many new species in my life
Mohammad
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was an wonderful experience staying with the nature
Lucy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is outdated, pools need a little new towels would be nice and lacks good customer service, food is over priced and just ok. Both Bryan’s and Pamela are very very good at what they do!
Jamie
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed in the two bedroom villa with a private plunge pool that was absolutely beautiful and amazing! We were in the middle of the rainforest, the hotel also provided complementary tours of the property where we were able to see so many animals including different species of frogs different trees and sloths! The room had a mini fridge and espresso machine… they did not have a microwave but the local restaurant on site was able to heat up food for my daughter as she is very picky… they also provided multiple tours for an additional fee with transportation included…. Our room was amazing, we also had an outdoor shower that was stunning! The property beautiful! The road leading to the hotel was very Steve and windy but nothing you can’t handle as long as you’re paying attention.
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Enrique
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice hotel, comfortable in and out. Waking up to sounds of wildlife was amazing! Only minor issue was with the room lavatory. Overall such a unique experience. Would definitely recommend.
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This was my wife and I second trip to the La Fortuna area. Chachagua is a quaint town a little south and the resort was way off the beaten path in the middle of the rainforest. This was the first time for my mom and her best friend. Just off foot surgery and still a little sore/ swollen. The resort staff went overboard to accommodate her with a shower seat. Use of their wheelchair so she could get around when tired and just amazing every day. The food was top notch, free breakfast was awesome. My family would highly recommended a visit. If you have a chance to visit say hi to Anthony, Patricia, Gettchen with two t’s, Sofia, Lorenzo, Kevin, Pamela, Karen, Jonathan, Kristal, Maicol ( hope you catch some big fish) and Dennis. The ownership should be proud of every one of you. Thank you The Lyle family
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Meredith
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The rooms are beautiful, spacious, and in such a unique location. Each bungalow really transports you to a secluded little world in the jungle. The forest on the property was breath taking. A wonderful experience. The staff was welcoming, happy to help with all of our questions, and easily set up off-site activities (ziplining, rafting) and transportation to La Fortuna for dinner/shopping.
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Janet
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were two moms with two kids (11 and 16) and this hotel checked all the boxes for us. Adventure (horseback riding, nature walks, water slides), nature (everywhere) and relaxation (hot springs, hammock, nice dining). Everyone on staff was super nice and welcoming and so were the other guests. It's a little remote but it made us feel like we were sometimes staying by ourselves in the rainforest. Our favorite place when we visited CR!
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Alla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful property in a breathtaking rainforest — truly amazing. If you can splurge on a room with a pool, it makes a huge difference! We were lucky to receive it as an upgrade at check-in, and it was incredible. We loved staying at the property so much that we ended up modifying our itinerary and canceling a few excursions just to soak in the beauty of the jungle. We stayed for three nights and wished we had a couple more.
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Josh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff, property, and experience were excellent. I would stay there again. Our family of two adults and a 9-year old had a blast. Thanks for a great experience!
Sam
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

What a hidden gem! Honestly, the photos don’t do this place justice, it’s even better in person. The vibe is pure Pura Vida from the moment you arrive. The staff are incredibly kind, upbeat, and genuinely welcoming. We only had breakfast and lunch at the hotel, and the food was great, but huge portions. A tip: before booking any activities outside, check with the hotel first. I really wish we had booked the chocolate tour! We did the cooking class and absolutely loved it — preparing and sharing comida de la abuela made for such a special and authentic experience. Thank you !
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