The hotel is across the street from the beach and close to everything. The staff was very helpful and a lot of them spoke English. The breakfast was a good variety.

A slight view of the beach through a small window. I stayed out as long as I could to keep from spending time in the room. The bathroom was dirty and dingy. I wiped everything down with Clorox wipes before I touched anything. I showered with flip flops. The beds were clean and I slept well - the only reason I gave it a two star. The location was great as well.

Great location with small clean rooms. Not enough towels and no pull. But close to beach. A good choice for you're money.

Great hotel… strategic location with lots of goods around, AMAZING staff… Breakfast could be better, however is acceptable… I always stay at Ibis… bets option on price range…

We had a great experience at Ibis Santos, provided us with easy access to the beach, church and restaurants with walkable distances. Overall, we had a great experience.

The property smelled like mildew all around. The dining options are pretty terrible, but it is across from the beach and very safe.

O hotel precisa de manutenção urgente, a "modernidade"mostrada na recepção é so armadilha, os quartos estão velhos e descuidados e o ar condicionado cheira ruim.

The property and the rooms look fell and smell a little old but ok and great location

The parking was not easy and expensive for me

small room poor amenities

Nice time. Room clean and A/C worked well. Quiet rooms, close to beach and mall and restaurants.

The Hotel was in nice location near the beach and many restaurants and shopping. Hotel was clean, Parking was expensive and you can't leave and then come back on your own or you pay additional. Room was ok. Nothing special. A bit small. shower wasn't great and leaked water on floor. There was very little soap and no wash cloths. We had to ask for extra pillows. Only had 2 on bed when we checked in. Not sure if it's cultural thing but they had sheet on mattress that wasn't fitted sheet. A/C worked good.

I LIKED THE PROPERTY'S LOCATION

Only book this place if absolutely nothing else is available. The only thing that it has going for it is the close location near Gonzaga beach. No hand towels are provided. The wifi is terrible. The pillows were so bad that we had to go to a store and buy replacements. Water was leaking from the ceiling in the bathroom. The TV remote for the tiny TV barely worked. We had to buy soap because the supplied soap bars were barely usable. The tail light of my car was ripped off somehow in the paid valet parking lot. The hotel looks nice on the outside and appears like it would be a great place to stay. This is a quintessential example of a hotel brand that does not care about their product. Needless to say, I will not be back.

This property is perfect for a short stay. The rooms are very small. However the location is convenient and walkable.

Rooms are very tiny for 2 people. Good for 1 person

Great place for an overnight stay - close to beach and town.

Hotel was in bad shape. Duty and bad customer service.

It’s an average hotel, very simple room and services. Location is good, a block away from the beach and close to many shopping options.

As a business hotel the stay was good.