Purple Hue - Charming Riverside Hotel

Explore Purple Hue - Charming Riverside Hotel
9.1
Exceptional
From 134 reviews
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Cleanliness

9.2

Room Comfort

9.0

Meal

8.6

Location

9.2

Service and Facilites

9.2

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친절도 (18)
도심까지의 거리 (17)
침실 (16)
객실 공간 (12)
욕실 (11)
주변 환경 (10)
분위기 (10)
접근성 (8)
체크인/아웃 시간 (7)
WIFI (6)
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Traveller Reviews Purple Hue - Charming Riverside Hotel

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Customer reviews
VoThiThuyTien
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10.0
/10
Reviewed 4 week(s) ago
The room was decent for the price and conveniently located.
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Accommodation's Reply
26 Jan 2026
Thank you very much for your feedback about our hotel. We hope to welcome you back again. We wish you good health, youthfulness, beauty, and happiness.
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Silk V.
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Leisure
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8.8
/10
Reviewed 20 week(s) ago
Clean rooms, daily cleaning, very enthusiastic and friendly staff
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2 people find it helpful
Accommodation's Reply
26 Jan 2026
Thank you very much for your valuable feedback regarding our hotel. We will continue to strive to provide you with the best possible service. We wish you good health and happiness.
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Verified Traveler
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9.1
/10
Reviewed 22 week(s) ago
The hotel has good service and is clean, but the mattress is too saggy. If you have back pain, you will have back pain like me.
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Accommodation's Reply
26 Jan 2026
Thank you for taking the time to write a review of our hotel. We wish you a happy, lucky, and worry-free stay.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Friendly and enthusiastic staff. Cozy space, close to the center. Hope to come back here soon.
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3 people find it helpful
Accommodation's Reply
26 Jan 2026
Thank you for taking the time to write a review of our hotel, and we sincerely hope to welcome you, your family, and friends back again.
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Nam N.
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8.2
/10
Reviewed 24 week(s) ago
Clean room, a bit dark, enthusiastic staff, free car parking 50m away
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Accommodation's Reply
26 Jan 2026
Thank you for taking the time to review our hotel. We are committed to continuously improving our services to provide the best possible accommodation and service to all our guests. Goodnight!
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Thiện M.
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Staycation
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9.7
/10
Reviewed 26 week(s) ago
The hotel is very satisfactory. Clean, airy, fully equipped. The staff is enthusiastic and cheerful. If I have the opportunity to go to Hue again, I will book this hotel again.
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1 people find it helpful
H***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Nice and friendly staff. The room's refrigerator made a very loud noise that kept my friend from sleeping. Because I had food in the refrigerator, I couldn't take it out. Everything else was ok.
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1 people find it helpful
N***t
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9.4
/10
Reviewed 28 week(s) ago
Too ok, satisfied with everything, too convenient, nothing to say but the wifi is a bit weak, admin. The rest is great, ok, love it ❤️
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1 people find it helpful
H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
The room outside looks cuter than in the picture, clean and decorated quite cute. However, the reception hall has a slightly unpleasant smell, if this can be fixed, the experience will be perfect.
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for taking the time to write a good review for the hotel. Customer satisfaction is the motivation for all employees to try every day. However, there is still a regrettable thing that happens that the smell of wall paint of the house next door is so strong that it overwhelms the essential oil scent that the hotel still diffuses every day. Hopefully, we will soon serve you with more perfect things that are no longer affected by external factors. Wish you a happy and energetic afternoon with friends and family.
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H***H
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Transit
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8.8
/10
Reviewed 29 week(s) ago
The receptionist's voice is quite warm, typical of a Hue woman👌
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Accommodation's Reply
06 Aug 2025
Thank you for your lovely review. The hotel hopes to serve you and your friends and family soon.
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Thắng N.
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10.0
/10
Reviewed 30 week(s) ago
Everyone in the hotel is very happy and enthusiastic ❤️
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Accommodation's Reply
06 Aug 2025
We are very grateful for your great review for us. Your satisfaction is the motivation for us to develop more every day. Wish you all the best and good luck.
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Nguyen H. L.
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8.5
/10
Reviewed 30 week(s) ago
Clean room, friendly staff
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for taking the time to review the hotel. Wishing you a new week full of energy
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Lê Thu H.
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8.5
/10
Reviewed 31 week(s) ago
Friendly and enthusiastic staff. Location is quite close to the city center so it is convenient to move around.
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for taking the time to write good reviews for the hotel. We will try harder to bring customers the best service.
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N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
chill. cool near the center. overall ok. clean room host is enthusiastic and cheerful. will book again if i have a chance to come back
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Accommodation's Reply
28 Jul 2025
Thank you for your great review. We will continue to strive to provide the best customer experience.
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N***c
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8.2
/10
Reviewed 32 week(s) ago
Small but fully equipped room, strong wifi, located right in the center.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you so much for your compliments about The Purple Charming Riverside Hotel.
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T***y
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Staycation
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8.2
/10
Reviewed 33 week(s) ago
The room still uses a key lock so opening the door is a bit difficult, I have to turn it many times to open it, there are few lights and yellow lights so it's not very bright, otherwise it's clean and convenient, the price is very reasonable
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3 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for taking the time to review the hotel. We will try to improve to bring customers better service every day.
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Trịnh Á.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
The owners are very enthusiastic and pleasant. The room is right in the center, very convenient for traveling and they rent motorbikes, so it's extremely convenient.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for your kind words. We look forward to welcoming you and your family and friends soon.
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Nguyen T. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 33 week(s) ago
The sewer and pipes are disgusting, but the hotel doesn't know how to install them. It smells really bad. Every time I open the toilet to go to the bathroom, I feel haunted. The bedroom smells like urine, I don't know why. I can't stand it. The toilet is right at the head of the bed. My husband and I have to turn our heads away. Noisy, very noisy, extremely uncomfortable. A bad and tiring night.
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
We are sorry that you were not satisfied with everything about the hotel. We always want to bring our guests great experiences and a meaningful vacation, but sadly,....We sincerely apologize for not bringing you comfort.
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Le Quynh N. T.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel is in an easy-to-travel location, environmentally friendly, has a view of the Huong River, the soundproofing is not good, everything else is ok 💖💖
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3 people find it helpful
Accommodation's Reply
06 Jul 2025
Thank you for your love for Tim Hue, best regards!
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 33 week(s) ago
Okay, my room didn't have a river view so it was a bit of a pity. Compared to a room with 1 double bed, the price is a bit high. The bathroom is cramped.
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3 people find it helpful
Accommodation's Reply
06 Jul 2025
Thank you and your family for visiting and taking the time to give feedback to Purple Hue. Purple Hue will try harder. Wish you good health!
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Number of reviews per page
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