9.1
Exceptional
From 125 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.6

Location

9.2

Service and Facilites

9.2

People often mention about Purple Hue - Charming Riverside Hotel
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Staff Friendliness (15)
Distance to City Center (12)
Bedroom (12)
Room Space (11)
Surroundings (8)
Ambiance (8)
Bathroom (8)
Wifi (6)
Accessibility (5)
Family Friendly (5)
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Traveller Reviews Purple Hue - Charming Riverside Hotel

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40
Customer reviews
H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The room outside looks cuter than in the picture, clean and decorated quite cute. However, the reception hall has a slightly unpleasant smell, if this can be fixed, the experience will be perfect.
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Accommodation's Reply
06 Aug 2025
Thank you for taking the time to write a good review for the hotel. Customer satisfaction is the motivation for all employees to try every day. However, there is still a regrettable thing that happens that the smell of wall paint of the house next door is so strong that it overwhelms the essential oil scent that the hotel still diffuses every day. Hopefully, we will soon serve you with more perfect things that are no longer affected by external factors. Wish you a happy and energetic afternoon with friends and family.
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H***H
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Transit
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8.8
/10
Reviewed 4 day(s) ago
The receptionist's voice is quite warm, typical of a Hue woman👌
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Accommodation's Reply
06 Aug 2025
Thank you for your lovely review. The hotel hopes to serve you and your friends and family soon.
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Thắng N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everyone in the hotel is very happy and enthusiastic ❤️
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Accommodation's Reply
06 Aug 2025
We are very grateful for your great review for us. Your satisfaction is the motivation for us to develop more every day. Wish you all the best and good luck.
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Nguyen H. L.
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8.5
/10
Reviewed 2 week(s) ago
Clean room, friendly staff
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for taking the time to review the hotel. Wishing you a new week full of energy
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Lê Thu H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly and enthusiastic staff. Location is quite close to the city center so it is convenient to move around.
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for taking the time to write good reviews for the hotel. We will try harder to bring customers the best service.
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N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
chill. cool near the center. overall ok. clean room host is enthusiastic and cheerful. will book again if i have a chance to come back
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Accommodation's Reply
28 Jul 2025
Thank you for your great review. We will continue to strive to provide the best customer experience.
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N***c
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Small but fully equipped room, strong wifi, located right in the center.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you so much for your compliments about The Purple Charming Riverside Hotel.
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T***y
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Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The room still uses a key lock so opening the door is a bit difficult, I have to turn it many times to open it, there are few lights and yellow lights so it's not very bright, otherwise it's clean and convenient, the price is very reasonable
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3 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for taking the time to review the hotel. We will try to improve to bring customers better service every day.
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Trịnh Á.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The owners are very enthusiastic and pleasant. The room is right in the center, very convenient for traveling and they rent motorbikes, so it's extremely convenient.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for your kind words. We look forward to welcoming you and your family and friends soon.
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Nguyen T. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 5 week(s) ago
The sewer and pipes are disgusting, but the hotel doesn't know how to install them. It smells really bad. Every time I open the toilet to go to the bathroom, I feel haunted. The bedroom smells like urine, I don't know why. I can't stand it. The toilet is right at the head of the bed. My husband and I have to turn our heads away. Noisy, very noisy, extremely uncomfortable. A bad and tiring night.
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
We are sorry that you were not satisfied with everything about the hotel. We always want to bring our guests great experiences and a meaningful vacation, but sadly,....We sincerely apologize for not bringing you comfort.
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Le Quynh N. T.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is in an easy-to-travel location, environmentally friendly, has a view of the Huong River, the soundproofing is not good, everything else is ok 💖💖
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2 people find it helpful
Accommodation's Reply
06 Jul 2025
Thank you for your love for Tim Hue, best regards!
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N***n
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Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 5 week(s) ago
Okay, my room didn't have a river view so it was a bit of a pity. Compared to a room with 1 double bed, the price is a bit high. The bathroom is cramped.
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3 people find it helpful
Accommodation's Reply
06 Jul 2025
Thank you and your family for visiting and taking the time to give feedback to Purple Hue. Purple Hue will try harder. Wish you good health!
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P***c
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Clean room with full amenities
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for your good feelings and reviews about The Purple Charming Riverside Hotel.
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Nguyen H. T. P.
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9.4
/10
Reviewed 7 week(s) ago
10-point hotel Near the center, large and beautiful rooms, super cheap price, comfortable space with romantic purple color. Clean, fully equipped, fast elevator, private hair dryer in each room, kettle, refrigerator, hot water machine, tea, coffee, mineral water. Fragrant shower gel and shampoo. Each room has 2 purple umbrellas. Regular room cleaning, 4 face towels and bath towels changed. The bedroom has 4 large, soft pillows. The hotel owner is friendly, enthusiastic and thoughtful, showing good restaurants and directions. If I have the opportunity to go to Hue, I will definitely come back.
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1 people find it helpful
Accommodation's Reply
06 Jul 2025
Thank you and Mom for your trust and support for Hue, hope to see you again soon.
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TRAN T. D.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Lovely staff nice room, ideal for stay and sightseeing
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
We are very grateful for your review. We hope to serve your family and friends in the near future.
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anh
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Clean room, enthusiastic owner, very high bed. Located in an alley, motorbike rental 150k/day so you can move around freely.
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Accommodation's Reply
02 Jun 2025
Yes, thank you for sharing your experience at our house. I hope you are satisfied and Hue will welcome you next time.
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Do Thu T.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Convenient transportation, friendly staff. I will come back next time.
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Accommodation's Reply
02 Jun 2025
Yes, on behalf of all of us at Purple Hue, thank you, Ms. Trang, for trusting and supporting our service. I wish you good health and success in life.
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Ngoc C. P.
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5.7
/10
Reviewed 11 week(s) ago
The air conditioner is weak, very weak, at night the outdoor unit makes a very loud noise and I can't sleep. The hot and cold shower is okay. The house is small. The parking space is inconvenient and takes a lot of effort to move the car.
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5 people find it helpful
Accommodation's Reply
29 May 2025
Hello, sir/madam First of all, please allow the hotel to send you an apology for the inconvenience of the air conditioner, as well as thank you for sharing very useful information. Purple Hue has received the information and has handled the problem of the air conditioner. Once again, thank you for supporting Purple Hue's service and sharing really useful information.
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Le Phuong D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Enthusiastic staff support early check-in, luggage storage, etc. Clean and airy room
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3 people find it helpful
Accommodation's Reply
28 Jul 2025
Your good reviews for the hotel are the motivation for all staff to try harder every day. Thank you for that. Wish you a new week full of peaceful energy.
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P***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Good location, room is quite clean, spacious enough. Supported early check-in! Friendly staff! Strongly recommend for those who like the tranquility.
3 people find it helpful
Number of reviews per page
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