Quiet and good location. Very friendly staff. Plenty of parking space. The Yanagawa canak punting trip was a great way to see the city

Booked this hotel because I was hoping to enjoy onsen in a traditional Japanese setting. Arrived at 2pm, but the staff insisted that I pay for an extra 1,296 yen for early check in. It was rainy outside and I was carrying my luggage so I had no choice. Onsen is really small - about 3*4m, more like a bathtub. Breakfast is Japanese style and very delicious.

Japanese-style (futon) room comfortable, clean and included sitting area overlooking garden. Delicious Japanese-style breakfast. Indoor onsen. We are walkers so walked 15-20 min from the Nishitetsu station. Shorter walk to bus stop to Saga, also to Donko boats, canals, and other Yanagawa sightseeing locations. Staff spoke limited English but this was not any different than others places in Kyushu. Names of guests are posted at front desk as welcome. Recommend this mid-level ryokan for a good value, good experience.

家族で楽しく過ごせました！

台風24号情報を睨みながら、妻のキャンセル要請を斥け斥け強行した。私ども年寄り夫婦は熊本から、娘が鳥栖から孫と共に白柳荘にて合流。宿泊客は私達のみ。贅沢な空間を独占！急な依頼にも関わらず豪華な夕食を提供された。妻の誕生祝いの旅だったのだが、夕飯時の会話を耳にされたのであろう翌日朝食には特別なフルーツ盛りが‼️スタッフの心遣いが嬉しかった。

不是溫泉旅館，但有小型大浴場。 和室，清潔方面也算不錯，除了發現有蟑螂和小昆蟲。 不提供飲用凍水，要到自動販賣機買瓶裝水，只提供熱水冲茶。

일본의 가정집느낌입니다. 아늑하고 좋네요. 약간 시설적으로 오래된느낌은 있습니다. 직원분들도 친절하고 위치도 괜찮습니다.

The room is great, and also it's view. And a nice breakfast.

連泊だったため、ランドリー設備がほしかった。

雖然不是很新，但空間還算舒適，服務很親切，而且離柳川丶本吉屋丶Shopping Mall都不遠喔！

The furniture and fixtures in the room are a bit too old, but overall it is clean.

reception spoke fluent English so it was very easy to check in. Rooms are clean with traditional style interior. Breakfast was delicious and we overall had a very pleasant stay.