Overall Ratings & Reviews Le Grand Hanoi Hotel - The Ruby

I booked a room and there were still rooms available. When I arrived, they said there were no rooms left. There were no rooms left and I didn't know how to adjust the number of rooms. It was a headache to deal with.

Because I had work, I went alone. The hotel was located near the work location, very good. The room had a hair dryer in the bathroom, ok.

There are motorbike rentals, cheap and close to the old town.

Other than the lights being a little dim, everything else is fine.

Thank goodness everything was fine the day I went, no bad things happened, low reviews

Frontage location, near the overpass. Reasonable price. Suitable for short stays in Cau Giay district

The actual room received is completely different from the photo on the app, everyone who books a room should consider. Definitely will not book a room here again.

Room is ok for the price, convenient to travel....

Stayed 3 days, 2 days of arguing with the staff about the room key, having to check the var, and not a single apology.

Phòng hơi thiếu đồ tiện nghi, không có ấm siêu tốc còn lãi mọi thứ ổn giá hơi cao cho 1 ngày

Nhân viên hành xử tệ, nói chuyện gắt gỏng. Nhà tắm không có sữa tắm, bẩn.

Khách sạn mọi thứ đều rất oke, có nhiều đồ ăn free, lễ tân cũng rất nhiệt tình, lần sau đến Hà Nội mk vẫn sẽ ưu tiên chọn khách sạn này, giao thông cũng rất thuận tiện.

Beautiful, new amenities, well worth the money

Clean room, close to the city center

Clean. Friendly Good support

polite. clean and tidy room

We suggested moving to The Charm nearby for more convenient transportation and the management agreed. Appreciate this support.

The hotel had no water supply, so the manager contacted us in advance to transfer us to Le Grand Hanoi hotel - The Charm nearby. We appreciate this.

Nice room, good service, very good value for money

Book được giá rẻ, phòng sạch sẽ, tivi hơi khó sử dụng