The location is ideal, the rooms are quite incredible and importantly the staff are first class.

staff was amazing. room was great, the only thing is that they list their superior room as having a balcony and it does not,

I put a note of 4, not 5… Because I stopped twice at this hôtel during my stay. First time was excellent, I met the manager. Second time 5 days after, was ok… Spa need some improvement and clean the steam room… the hot tub was not working… and may be change the girl there, slamming doors while you are trying to relax. A little disappointed about that…

Our stay at Hotel AWA was nothing short of exceptional. From the moment we arrived, we felt welcomed and cared for in every detail. The staff went above and beyond to make us feel at home, warm, attentive, and genuinely kind. The chefs are extraordinary; every meal was a masterpiece, thoughtfully prepared and tailored to what we wished for. The rooms were spacious, beautifully designed, and immaculately clean, with breathtaking views that made every morning unforgettable. The attention to detail throughout the hotel, from the modern yet cozy aesthetic to the seamless service, truly set it apart. Hotel AWA is not just a place to stay; it’s an experience of comfort, luxury, and genuine hospitality. We left feeling deeply cared for, already planning our return. Simply the best of the best.

The view of the volcano was amazing. The staff were great, the location was great for the hikes that we wanted to do. The food was excellent. I would highly recommend this hotel.

The service was amazing

Amazing hotel Fabulous staff Gorgeous rooms Stunning views

I can't say enough about how much I loved this incredibly beautiful hotel! The architecture is very unique and modern. Our room was amazing! Every room has a stunning view of the lake. The food was incredible, they use fresh local ingredients mostly from their farm across the street, the best food we experienced during our 2 1/2 week trip to Chile. We stayed 4 nights and ate at the hotel every night. I highly recommend the farm to table activity. You start across the street choosing fresh vegetable and eggs and then the chef creates a fabulous dinner! The staff was very friendly and attentive and helped us plan our activities. The hotel is a bit far from Puerto Varas, but it was so serene and a perfect location to explore from. We traveled around the entire lake. Visited the national park, went zip lining and visited numerous towns. One of the best hotel experiences we've had!

Gorgeous place with a great staff and drop dead views.

Sat in front of 2 picturesque volcanoes & stunning lake Llanquihue, you can’t go wrong with this modern, state of the art hotel

Great stay! Loved the place. Grabbed a bike as well and was able to do a quick ride in morning. Breakfast was great. Dinner was not on par with the rest. Wouldn’t recommend dinner, given there are so many amazing places in town.

The hotel is serene and beautiful, and the staff surpasses all expectations. Everything was top notch. We enjoyed a winter getaway, and watching the changing moods of the lake was enchanting. The staff arranged for a bike to zip lining, which was an amazing opportunity to see more of the gorgeous surroundings - truly fun!

El hotel es precioso, los dormitorios grandes con una vista increíble al lago y al volcán. Está a 17 km de puerto varas por lo q se necesita auto. La comida rica. La cama y ropa de cama excelente. No recomiendo pagar por la suite porque tiene un living oscuro y sin vista, basta con la pieza standard q es amplia. El problema q tuvimos fue q no funcionaba el aire acondicionado… nos cambiaron a 3 dormitorios y en ninguno funcionó.

An excellent experience. Great location. Great restaurant. Nice pool and spa. Very friendly staff. Great room. Terrific views

Incredible hotel and location

Other than a tiny gym i thought this property lived up to expectations as by far the best in this part of chile.

Everything was perfect. Unpretentious luxury. Every detail is considered. Stay here. You’ll never regret it

This hotel was the best part of our trip in southern Chile. It’s a must if you are passing through Puerto Varas! For larger groups they also have a stunning house on the property you can rent!

Stunning views, architectural gem and welcoming staff. Our room was outstanding and we hardly wanted to leave it but the hotel was well designed for privacy even in the common areas. Wonderful spa treatments as well!

Wonderful hotel, location, view and staff. We will be back soon!!