When we arrived, the staff was cordial and welcoming. However, once we got to our room, the air conditioning was not working. At first, maintenance told us there was nothing they could do about it. Later, we spoke with someone at the lobby, and after they realized the room felt like an oven, they finally changed our room.

Staff very nice and professional. I little bit disappointed with the air conditioner. The card to open the door room, hard to open. Other than that; we had a good stance. Thanks

Awesome stay, very friendly staff

Buena ubicación todo muy cerca, buena atención del personal

Very small bathrooms, no soap, shampoo and conditioner. No ac working properly

El personal muy amable, el lugar tranquilo y de fácil acceso

Todo

No desayunamos, me agradó encontrar lugares donde comer cercana al hotel.

Muy buena ubicación

Very nice hotel!! In a very good spot in ciudad de México

It smelled bad, and the bed had brown stains.

Here’s a natural and clear translation: English: This is the kind of hotel you want to forget you paid for… The Wi-Fi doesn’t work, so if you’re thinking about getting any work done in your room, forget it — it’s not going to happen. There’s no minibar, so forget about having a cold water. The breakfast area is terribly cold; it feels like you’re having breakfast outside. And the breakfast itself? Embarrassing — though it gets slightly better when there’s actually enough food for all the guests. If you can choose another hotel, don’t think twice!

Cerca de todo

Great location very roomy and comfortable

Clean room, friendly staff. Excellent location. Close to restaurants and public transportation. Would stay again

Solo funcionaba un elevador y las esperas eran muchas

Breakfast was alright, staff is helpful and service is good. But rooms are ancient, can't enter in toilet properly, beds will make noises when you twist and turn. Hard to sleep but it's a good location. Overall will look for more options next visit.

It’s a budget hotel, simply furnished, adequate. Ours was a spacious room with comfortable beds and clean linen. The rooms are arranged in a square so rooms overlook each other. So with the heavy curtains open there’s no privacy; with them closed, you need the light on. There’s tracking for sheer curtains - I guess they were taken down and not replaced. The other problem is that the front line staff have no interpersonal skills; there are no warm smiles or friendly words of welcome. Breakfast’s ok but the staff don’t anticipate the need to restock fruit, coffee, bread (to name those I had problems with!) - they wait til they run out and guests have to ask for more! Anyway, I repeat, it’s a budget hotel. We visit MXC twice a year. There are far better central hotels at much the same price We won’t be coming back here although I’d like to - just to see if anything has changed as a result of this review!

The hotel was nice and clean, some things to consider would be the fact that although the room is spacious, the restroom is really tiny, the beds are old and creak a lot, there's a window, but it leads to a view of the building, and the shower is walled off only by opaque glass but in full view of the whole room. Aside from the room, the lobby feels nice and welcoming, the breakfast has limited options but they're tasy and constantly being refilled. There's also a 24 h. tea and coffee station that's a nice plus on the side of the ammenites; speaking of ammenities, they claim to have a gym but it's lacking in space and equipment which makes it barely functional. All things considered, the room and ammenities are nice(minus the gym), but you'd have to put some thought into who you're staying with if you plan to share a room and might find the bathroom situation uncomfortable.

I was truly impress by the quality of service I received and the amazing value for money. Definitely a favorite now.