Great stay!

Hotel and staff have no accountability. We booked a high end room and paid premium for a King Deluxe with Balcony and Sea View room in Royal Blue only to be placed into their sister hotel the Royal Ariston. Reception didn’t know why the switch happened and they wouldn’t move us claiming it wasn’t available. Receptions advised they would get with the manager to investigate but no one ever reached out to us. Upon check out the manager was again unavailable and another receptionist didn’t care about our complaint saying it’s the same class room. This was the second time this happened. In August 2023 we booked the Royal Naptun but were at that time also placed into the Royal Ariston. For anyone considering the booking and paying extra you might want to reconsider and just book the cheapest one since it’s very likely that’s where they will place you.

Great location, 2 minutes walk to the bus stop to get into the Old Town, good dining options on site with very good buffet breakfast. Location is right on the coast so fantastic sunsets. Room was very spacious and immaculately cleaned everyday. All in all a great hotel

No complaints regarding check-in and room was clean.

The room was lovely,but could do with bedside lamps.

Close to a primary bus stop

Great facility only complaint is they need to upgrade their 20 year old room key system as cards continually demagnatize and you have to go to front desk and get a new key and it happens so much they didn't ask for id so thats not great either.

The breakfast was varied and plenty of options. The room was clean and tidy everyday

Beautiful hotel, lovely location & very comfy beds. We really enjoyed our stay & would recommend this hotel

Excellent

This hotel is amazing!! The view from our room was incredible. I don’t know how you can beat a sunset view like we had! The staff were amazing and helpful. The spa offered lovely packages for couples as well as solo treatments. The gym had a cable machine, smith machine, dumbbells, a multi use machine and cardio equipment. Everything we ate was absolute fire. This hotel is not the closest to old town but a 20 minute cab ride will get you there! The front desk can call you a cab. The viral cave bar is only a 5 min walk away and there are many other dining options along the sea wall if you fancy eating off the resort. Highly recommend this property!!

Our stay was the most beautiful experience we had! Clean, roomy, the food was incredible, the people are absolutely amazing’ one thing though you really need to have water in the room!

Staff very helpful, rooms clean and food was delicious

Best hotel ever

The royal blue was soup to nuts, inclusive, wonderful customer service and anything you needed was provided promptly. The hotel guests were also very friendly and understanding of language barriers.

The hotel was excellent, we had a lovely 6 days. The Number 6 bus stop is 100m away and goes in the Old Town every 10 minutes. The view is superb, my older children loved jumping off the rocks into the sea, we liked the fact we could sit by the pool and then move to be closer to the sea. Rooms were clean and comfortable. We ate 3 times at the hotel and again it was very good. Breakfast was also excellent. I would stay again.

Fantastic property, very high end, especially champagne breakfast every day. Top-notch! Would love to visit again.

Amazing location, great hotel!

Beautiful resort style in Croatia, excellent staff, we will be back at this resort.

This hotel is wonderful, very nice room, clean and quiet, amazing view and very profesional staff, I enjoyed it, I highly recommend it and I hope to come again soon