Excellent staff and beautiful rooms

Amazing place to stay with friendly staff

Amazing view and spotless even though there was so much space. Hotel staff was very nice. Amazing breakfast.

One of the best hotels we ever stayed. It's spacious and hotel staffs are friendly and attentive.. however, all the restaurants are next door at Amane Seikai. So all your meals have to be taken there. It's a bit troublesome though. Breakfast is great.. simple and healthy. We had dinners at seafood restaurant and Japanese restaurant for 2 days. Price is very reasonable. Food is ok. Recommend you to eat at the hotel instead of travelling out.

Clean room,good staffs,good amenities, nice environment

We booked a tower room on 8th Floor with private hot spring in the room. The room size is like an apartment that has a living, western bedroom, kitchenette, tatami, bathroom and ocean view balcony. The bath area also has shower and open air hot spring tub that Springs from natural source. Tub is large enough for 4 persons and it offers a view of the ocean bay. Staff service are excellent courteous and very helpful and can speak English as well. Room is meticulously clean, spotless, thoughfully and artfully designed. We selected breakfast and kaiseki dinner. Breakfast are delicious buffet style with western and Japanese dishes. Kaiseki meals are such an experience. The presentation of each dish is so pretty. We found sashimi fish dish on certain selections like sea bream, horse mackerel fish very tough and chewy although we are sashimi lovers and quite familiar in this end. We wish there were more varieties of other seafood like crab or scallops or uni in the sashimi. The wagyu beef in the Shabu shabu and sukiyaki are excellent grade. It melts in your mouth. With a room in the tower booking, we were offerd lounge club access with beer wine beverages and appetizers in the afternoon and are night. Overall, the experience surpasses what we expected. It was a pleasant stay and we will surely come back.

Resort property is amazing! So clean and spacious. Breath taking views from our room and dining area. The warm pool with the view perfect! Everything you need is on site. So much to do for children.

Beautiful location , the view of the Ocean is awesome,the onsen inside and outside

Great service, great room, and great meal. It was just perfect! One night was not enough. We want to come back again with longer stay.

Amazing staff, good food! Will definitely suggest to friends. Just that the public spring doesn’t allow tattoos

Excellent property with fantastic sea views. Very co-ordial staff and helpful. Overall we had a fantastic stay at the resort. The maisonnette where we stayed at, had breathtaking views of the Beppu bay especially during sunrise. It also had private onsens which were very well maintained giving us a great way to experience onsens! Having said that, I do think that having cold milk vending machines would definitely add to the onsens experience.

Great onsen in the room. Very handsome property. Food option was over at the other sister property which is slightly inconvenient and the properties are a little outside the center of Beppu.

Wonderful stay at this ryokan onsen hotel overlooking the ocean. Thoroughly enjoyed watching sunrise, while soaking in our private onsen bath from the balcony of our room.

Very helpful staff!

Great place to take a rest with hot tun

Had an excellent experience!

Rooms are spacious and service are excellent. Restaurant is good and reasonable priced.

Great view and loved the onsen overlooking the sea. If possible should have better TV programme allowing international language selection. Or allow one to login into their Netflix.

It has beautiful ocean view. sparkling clean. We saw some bugs like spiders in the room and restaurant. It was embarrassing that I couldn't choose the dinner course. even I could pay extra charge.

very well maintained