Room was very nice and clean, we used self check-in. Hotel is about a 10 minute walk from the train station and it's about a 3 minute ride into Innsbruck.

no comments

Nice hotel, but very expensive for what was offered.

StAff was too good but room was ok ok not perfect

The room was small but OK. The reception staff were wonderful, freindly, helpful and nothing was a problem for them. Thanks

The staff was friendly enough. However, our room was not clean. We were met with urine and feces in the toilet which indicated to us the bathroom had not been cleaned. There was hair in our beds and my pillowcase smelled like dirty, greasy hair. I had to turn it over and use the other side. There was debris all over the carpet so it clearly had not been vacuumed. In the morning we went down for breakfast but couldn't eat much because all the hot food was cold. If you are thinking here, I would recommend skipping this hotel and staying somewhere else.

The staff was friendly enough. However, our room was not clean. We were met with urine and feces in the toilet which indicated to us the bathroom had not been cleaned. There was hair in our beds and my pillowcase smelled like dirty, greasy hair. I had to turn it over and use the other side. There was debris all over the carpet so it clearly had not been vacuumed. In the morning we went down for breakfast but couldn't eat much because all the hot food was cold. If you are thinking here, I would recommend skipping this hotel and staying somewhere else.

Check-in was horrible. Kiosk only after 20:00, and after a lengthy check-in process, the machine failed to provide the room key. The phone for customer assistance would not connect. We spent over 30 minutes just trying to check-in. Once in the building, we found our room with doors propped wide open and an extremely strong smell of cigarette smoke. This hotel is supposed to be non-smoking, but the entire hallway was clearly heavily smoked in. Room was also dirty with old food crumbs between the beds. Worst hotel experience I’ve had anywhere in Europe.

Good location

Nice room

I would rexom

Breakfast was nice but expensive. Hallways dirty and cluttered.

Very well price but location is not near anything. Clean hotel and rooms

Lovely & quiet

Staff is good. Hotel is a bit far from downtown but there are buses running every 15 minutes. The hotel is very simple, but if you are just staying the night and spending the day at the city is ok.

Great stay!

Rooms were too warm, ran out of bacon and the hotel was in the middle of an industrial estate. The cleaner walked in on my other half getting changed! (Did not knock) We got offered a free breakfast as a sorry

nice hotel

Breakfast was fantastic hot foods as well as breads and pastries

It’s a place to stay. Located in a pretty industrial area, over a grocery store. Lots of large trucks moving through the area. The hallway outside the room is very unassuming, and the room is simple. Not bad, not fantastic, just average. 10 minute walk to a train station, which is nice.