This is one of the worst hotels in my life and my family to date. The service quality of the staff is too bad, lacking in morality and professionalism. Why is there a 3 star hotel that does not have spare keys for each room, when I lost my keys and got back to the hotel, the hotel reception did not have any help, and asked us Having to find the key to use the room during the rest of the stay, without any concern or trying to help us, we walked a distance of more than 5km to find again. the key and the lucky find otherwise would not know how? This is an unacceptable act, unworthy of tourism, I will never return here if sapa.