Overall Ratings & Reviews The Privilege Boutique

We arrived at night and were not fully aware of the condition of this property until the next morning. The property is nothing like the photos. Our room was filthy. Mould on the shower curtain and stains all over the upholstery. Underneath the toilet seat was disgusting. The bed was rock hard. The swimming pool was dirty and had green mould on the tiles. The property was infested with mosquitoes. There was no restaurant or bar. We were served eggs at breakfast that were only partially cooked. We left after one night.

The pool had a film over it and wasn’t pumping round so didn’t want to use it as it looked dirty…The restaurant was closed so we had to order breakfast and then we had to eat it in our room…The bar was also shut down so couldn’t get a drink…The rooms themselves looked lovely but the bed was very uncomfortable and the shower was luke warm and the plug hole was all blocked…I felt like squatters …

It might have been privilege to stay at the Privilege Boutique hotel some time ago, but is not any longer. The property feels old and in need of refurbishment (that might explain the cheaper price compared to other 4 star hotel in the area). The pool doesn't look very clean (on the surface of the water) and the pool chairs are simply dirty (I didn't see 1 person using the pool during my 4-day stay). There is no restaurant so you need to pre-order your breakfast in the evening and the staff will bring it and set it up in the small outdoor space in front of the room. There is also a karaoke next to the hotel which can be noisy in the evening. What saves this property is the staff which went out of its way to make our stay pleasant. We asked for mangoes for breakfast and they happily obliged; they also made phone calls for us to book restaurants.

Quite central, staff very attentive but breakfast options could be better. Still worth the price.

This hotel is absolutely amazing! Customer service to the highest standards, staff is super friendly and welcoming and happy to help. Breakfast was good although service a bit slow sometimes. The room was spacious and clean with a great balcony. The hotel is quiet, 10 min walk or a 3 minute Tuk-Tuk ride to pub street and market. Supermarket and pharmacy 1 min walk away. Beds are comfortable and the room has good sized bathroom. The pool is really nice and the bar serves really good cocktails. I would definitely recommend staying here.

Great hotel well located in quite area but close by the city center. Big modern and confortable room with balcony. Wonderful staff very kind and helpful who will go out of their way to make your stay enjoyable. I definitely recommend it and hope to go back again.

My aunt and I stayed here for 3 days in January and would definitely recommend it. The staff were lovely and so helpful, particularly Prally and the younger girl (who I unfortunately didn’t get a name for). The hotel is in a really good location as it is only a 5 minute walk to town. The hotel has a feel of. Family run hotel and it really was amazing just how helpful n slovenly the staff were.

Staff fantastic, could not help you enough. Location good, easy walking distance to market and pub street . Room spacious and clean. Bed and pillows comfortable and cozy after a long day. Pool large, nice chairs and umbrellas. Pool towels provided.

They are wonderful! The service is impeccable and you will be well treated by everyone. Of course, it is not a 5-star hotel so you may see the rooms are not perfect, however, the staff service quality surpasses these little details, I would definitely stay there

Wonderful staff. Comfortable clean room. Great rain shower. Good breakfast. Pool wonderful respite from the heat. Tours booked through front desk were all great and priced competitively. Highly recommend!!

I prefer the smaller boutique hotels because I like the personal service and this hotel was wonderful. I chose this hotel also because of the affordability ($134 for 3 nts.); the location (10” easy walk to Pub Street; Old Market); the amenities (free daily laundry up to 4 items, SIM card, airport pick up, mini fridge, hot water pot, bottled water, breakfast); a LOVELY pool; and the reviews on the kind staff. My room was quiet even though I was on the 1st floor. Sept. Is low season for travel so not a lot of guests were there. Everything you need is nearby- a mini mart is directly across the street. Tuk tuk driver was always available in front. The rooms are huge. WiFi is good. Great hot shower and ac. The only recommendation would be that at breakfast, ONE cup of coffee is included- would have like free flow.

Our stay was just perfection. Great central location with lots of restaurants and stores nearby. All tour operators will pick you up from here. Staff is SUPER attentive and so very nice. Breakfast was plentiful and delicious. And I enjoyed the immaculate pool and poolside with beautiful landscaping every single day. Highly recommend this hotel. Everything was superb!

i normally stay at pricier places... this was better

The online photos are exactly what it looks like in reality. The hotel staff are incredibly friendly and helpful. We booked all our transportation/tours directly with the hotel, and everything went smoothly. Amenities were a nice touch. Our flight was delayed an hour and passport control was hectic, but a driver provided by the hotel was still waiting when we reached the other side. We were also given 8 free pieces for laundry service, which I wasn’t expecting. The only downside with this property (at least in our room), although not a huge deal, is that the bathroom is rather open so if you’re traveling with friends/family there’s not much privacy when showering other than a flimsy shower curtain. The toilet luckily is behind a sturdy door though. Nonetheless, I would highly recommend this hotel.

Nice hotel in a quiet street close to the busy streets. The staff is very professional and helpful. A good experience!

The staff was amazing and so helpful. Greeted us with a cool towel and a lovely beverage. They upgraded our rooms to fit our comfort needs. Exceptional!!

Nice hotel, service were excellent with super helpful and attentive staff. Definitely going back again

What I like about the room is that it's large and clean with all facilities you need like blow dryer, shampoo products, vanity kit etc. The setting though is neither luxurious or delicate - we found in Room 104 a rough wooden wardrobe, make-shift shower curtain, a not quite fixed faucet, random mix of white & yellow lightings. The hotel offers to wash your clothes for free, max 8 pieces per room, which is a big plus for travelling in hot weather and I actually needed to take shower twice a day! Breakfast by the pool is a bit hot in the morning so one day we asked the staff to deliver food to our room instead which they were happy to do so. Good variety and quality of food for breakfast, however it may take a long time for the food to be served and therefore it's recommended you make your order earlier than you would usually do. In case you need to go out very early in the morning, just inform the staff the night before and they'll prepare take-away breakfast for you the next morning. Pool is not big but good enough for the small number of guests. Staff speak very good English and are helpful in taking care of your requests and answering your questions. The hotel is walking distance to a number of restaurants and spa and even to the pub street. Calling tuk tuk is very convenient and much cheaper using the Grap app (like Uber), which takes you to these places for around 3,000-3,800R. I'd say the hotel is overall good value for money.

The hotel staff, facilities and location made my trip to Siem Reap a wonderful experience. The staff is exceptionally friendly and helpful. They are efficient and you always feel that you are properly looked after. The facilities are very well maintained, and the salt water pool is more than a bonus. It is the best way to wake up in the morning. The rooms are simple, large and very clean. It does not have a restaurant but they serve a lovely breakfast. There are many restaurants right outside your door. The hotel is very well located and minutes by tuk tuk from the main part of town but far enough so it is quiet. I highly recommend this wonderful boutique hotel and look forward to staying there again.

Choosing to stay here was the perfect decision for us. Staff were extremely kind and helpful throughout our stay. Everything was very personalised and they even made an effort to remember our names. The hotel was located in the city, yet in a quiet surrounding and that made the stay relaxing. Everything was great and we will definitely find ourselves back here again.