Charlotte
Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is larger than it looks from the outside as it is made up of a few different buildings joined together. For some rooms this creates a challenge for anyone with access issues because there are two or three very tall steps to get from the hallways the elevator accesses to the adjoining hallways for many of the rooms. If you cannot manage the tall steps you need to be in rooms numbered _01 to _10 on any floor. All other rooms will required manoeuvring your luggage over these stairs.
Our group needed 2 rooms and they gave us rooms on different floors and sections of the hotel rather than near each other. Some of the rooms have wet showers, so if you have concerns about slipping in the bathroom, you will want to make sure to put in a request to avoid these rooms.
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