8.7
Very Good
From 144 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

7.4

Location

9.0

Service and Facilites

8.8

People often mention about Somerset Damansara Uptown Petaling Jaya
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Surroundings (1)
Staff Friendliness (1)
Bedroom (1)
Hotel Area (1)
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Traveller Reviews Somerset Damansara Uptown Petaling Jaya

Number of reviews per page
20
40
Customer reviews
S***Y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
This is always my go-to place for trips to Kuala Lumpur, definitely worth every penny:)
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Y***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Large Room. Apartment model.
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WEI W. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 57 week(s) ago
Spacy and clean. Love it. Will come again.
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Accommodation's Reply
21 May 2024
Dear Wei Wei Tju Thank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay with us. Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience. We will share the compliment with the team for continuous improvements. We look forward to welcoming you back for another seamless experience soon! Yours sincerely, Wilson LOW | Residence Manager Somerset Damansara Uptown Petaling Jaya
Ng Kam H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 161 week(s) ago
Pro: Comfortable and spacious room. Clean and neat. Convenient and near to many shops and food. Many restaurants in shopping mall. Con: Shower gel empty and not fill up on first day. Room service quite late 2pm.
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Accommodation's Reply
15 Jun 2022
Dear Ng, Thank you for your review allowing us opportunity to address the concern area. We will always be here should the future brings you back to us. Once again, thank you for your feedback. Syazami Zainol - Snr. Guest Service Manager
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Mohd N. B. K.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 191 week(s) ago
I booked 5 rooms for my family in a nice hotel, in an area where there are many eateries. only shortcomings in terms of cleanliness: - - dusty floor, - torn towels and yellow spots. - Soft pillows. - Very bad hygiene. toilets are not clean, microwave is very dirty - lack of parking for hotel guests Service and worker service is indeed TIPTOP especially front desk.
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Juliana Kamarudin
icon-origin-TRAVELOKA
8.7
/10
Reviewed 192 week(s) ago
Good hotel, only lack of parking for guests and also a bit dusty floor. air conditioning is also not satisfactory. cool in the living room but a bit hot in the room. overall for services and services are indeed tiptop.
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Chu Siew Koon
icon-origin-TRAVELOKA
6.0
/10
Reviewed 221 week(s) ago
I have been checking in your hotel numerous times and I was quite happy with the quality of cleanliness. Unfortunately not during my most recent stay. I must say that the cleanliness of the pillows are much to be desired. The few pillows on the bed have very unpleasant smell...tgey don't smell fresh at all, to the extent that I think they are dirty.
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ERIC W. H. S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 235 week(s) ago
The accommodation was nice and comfy. Reserve with discounted price, worth the price, like it. Definitely with return if similar offer is given.
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Badiuzzaman Bin Mohd Yusof
icon-origin-TRAVELOKA
9.4
/10
Reviewed 237 week(s) ago
This is my 2nd time staying in this property. Staff are friendly and very helpful too. Love the layout of the unit, facilities provided and the convenience of the location 👍
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Vikram M.
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Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 299 week(s) ago
Been staying for a week. Room is clean, very attentive house keeping. Easy transition from front desk check-in. Keep up the fine work!
1 people find it helpful
KHOH P. F.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 304 week(s) ago
all the staffs are friendly. good
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Harry W.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 318 week(s) ago
Great property, service and neighborhood
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Harry W.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 318 week(s) ago
Great service, excellent hotel / service apartment with all facilities, convenient since has direct access to mall.
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Yu Chien
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 323 week(s) ago
This is not the first time I stay at Somerset. Main reason I like Somerset is the good location and the convenience of having kitchen attached. So far I had a pleasant stay with my husband and kid despite some issue on the cleanliness i.e. bed without bedsheet and floor isn’t that cleaned. Thankfully to the kind staff helped us clean asap after we requested. Also to note that the kitchen cutlery not cleaned thoroughly and I have to wash everything before using it. Some can see stains. Other than that overall condition is fine and we had pleasant stay for 2 nights. Thanks!
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Wong M. S.
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Family
icon-origin-TRAVELOKA
6.2
/10
Reviewed 328 week(s) ago
The hotel had a great location, new amenities and pretty warm staffs. However, I came back with a leg full of bed bug bites, I don’t know if it’s from the cushions in the hall or the bed. I suspected it came from the bed. The price we paid is considered quite high for the small apartment hotel that can only house 2 adults. The facilities are quite new despite. We missed our room keeping, hence we had to get refills and all. The lifts are not connected as you will need to switch from one to connect to the car park or mall. It’s a real hassle when you need to move around with toddlers or babies. Bedding was a bit dirty too.
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Boby B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 333 week(s) ago
Air conditioner quite hot. can not setting below 20 degree.
1 people find it helpful
Kadies H.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 334 week(s) ago
I love everything about this hotel. The swimming pool is huge. Room is great. I have always loved rooms with kitchenettes.
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elina z.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 341 week(s) ago
suitable for family vacation link to shopping mall , a lot of restaurant nearby
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Faranisah
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 342 week(s) ago
the room looked exactly as pictures, spacious, comfortable, clean, modern, strategic area..definitely will come back
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elina z.
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 343 week(s) ago
problem with housekeeping, everytime they do the cleaning 30% out of 100% things suppose to refill is not done.
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