Friendly staff, clean room, great location.

Room was in general good. Would be nice if they had shoe trays to catch all the salt & melting snow in the entrance ways (or something to wipe up the front). Also there was an issue with or shower hose leaking like crazy & hot water not that hot. But staff was friendly & great location for walking everywhere downtown

I had a positive experience at this hotel a few months ago, and when I took a last-minute trip to Montreal again last weekend I did not hesitate to book this hotel again. Excellent location for visiting Montreal without a car! Right next door to music venues, 15 minute walk from Old Montreal and a 5 minute walk from green, orange and yellow metro lines allowing you to get anywhere in the city easily. Within walking distance of Via Rail if you are travelling with only a backpack, but perhaps a bit far if you have a big suitcase. Beds are comfy and rooms are acceptably clean, but it is a budget hotel so don't expect luxury. Staff are friendly.

Very friendly staff and the room was very well kept

Nothing fancy - clean room and comfy bed!

Very clean! Good quality for the price!

good location! good experience. friendly staff

Chambre propre et le personnel est sympathique et courtois

Clean room

Room was very clean, staff were polite. Free coffee and hot chocolate. The hallways smelled a bit but the room was fine.

The room was very clean, courteous and friendly staff. Will for sure stay at this hotel again.

Love the coffee maker in the lobby with numerous coffee/ hot chocolate options! The bowl of complimentary chocolates, the friendly staff and extremely prompt valet service. Great stay close to bell center and the subway! Thanks for the hospitality!

I did not have breakfast included

Staff was very accommodating and friendly

The stay was very comfortable. The air conditioning worked well and kept the room cool. The room was clean, neat, and well organized, which made the stay pleasant.

Good

I enjoyed my stay. It was not the most spotless room i’ve ever stayed in, but the price was really worth it. Free coffee ☕️!!!

Great staff. Room is good.

As a silver member, im supposed to get free breakfast. The hotel says they can't give it to me. I bring this up to hotels.com customer service and they said when booking i should have picked add breakfast to the hotel booking. But it said it was $19, how is that free?

Nice room. Well appointed. It could use a microwave, but I understand the reason why that may not be available with food smells and all. The location was good, but the block it was only needs some TLC and the lot next door needs to be developed. We enjoyed our stay.