Overall Ratings & Reviews Home2 Suites by Hilton Eugene Downtown University Area

Really comfortable beds, huge room. Clean towels that didn't feel like cardboard. Everything was clean, everything worked, great space for what we paid.

We would stay there again!

Very clean!

Convenient location to campus and restaurants.

The area is very loud, difficult to sleep and you have to pay for parking, there was no hot tub and pool hours started at 0900

The staff was nice, rooms clean, very convenient location but you do have to pay $50/day for parking, so take that into your price consideration.

Beautiful hotel. Spacious room and clean. Friendly staff.

The hotel is great. The parking mgmt system is the most ridiculous experience I've ever had. I parked in handicap, got a card on my windshield on paying. I scanned the code and entered my credit card #, immediately my bank called to say I had a weird authorization from a digital game co. in Florida. We put a hold on the card. NO ONE at PMC can help me because I am not an employee with an acct to verify the info! I have wasted hours trying to make sense of this, and now I will have to go to the trouble of replacing the card because of the terrible customer service at "parking mgmt service". Not worth staying there for the hassle...

This was our first experience here and we loved everything about the hotel. Staff, room, breakfast, amenities, and convenience were all top-notch and we appreciated how welcome and comfortable we felt.

We loved everything about our experience at this hotel—from the easy check-in process, to the delicious and plentiful options for a hot breakfast (that actually stayed open until 10am on the weekends!), from the spacious and comfortable rooms, to all the amenities provided. The staff was warm, welcoming, and very helpful, and we thoroughly enjoyed our stay and would recommend it to others. We’ll definitely be back!

Love the home2 suites chain of hotels for the spacious 2 queen rooms with pullout sofa bed. The rooms are nice and bright. The elevator needed a vacuum but otherwise the hotel is clean and safe and in a great location. Perfect for our family passing through from SF to Portland. The exercise bike wasn’t connecting to the internet which was disappointing though.

Easy check in and out . Clean place . Great customer service

Very nice inside but people doing drugs outside the front entrance.

The room was outstanding. Staff was great. The breakfast was paltry, not much hot food. The parking costs $15.50 per day. Which was disappointing. Nice place overall.

It was a lovely stay

Nice rooms, service is ok. Breakfast uses single use plastic everywhere for no reason.

I did not have a chance to try the pool unfortunately .Not enough time

Stayed here to attend a concert at McDonald theater and from check was exceptional the older gentleman at the front desk was the best lobby staff I have ever met he is Exellent at his job. I was not expecting the room to be a one bedroom suite for the cost it was exceptional. The location is very walkable and very quiet. We very much enjoyed our stay

The hotel is beautiful but they’ve added parking cost, right outside their door, which is ridiculous. No hotel discount. Blamed it on the city but it’s a private company. Our room had garbage in the drawers. But no garbage cans. They offered us Hilton points and did not send them. We used to stay there once a month but with added parking and the homeless in the area we are choosing somewhere else.

Only one elevator worked, many of the lights/receptacles in the room did not work. Other colleagues had other issues with heating and plumbing. Apparent that the facility has no interest in maintenance or fixing things. Shockingly poor for the price point.