7.6
Pleasant
From 58 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

7.0

Service and Facilites

8.2

Traveller Reviews Horohoro Sanso

Number of reviews per page
20
40
Top reviews
David
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

A very Japanese stay with friendly helpful staff, excellent meals and large bathing facilities.
Alicia
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Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Onsen was incredible. Included buffet meals were great. Room was a bit dated and musty, but nice experience to stay in a traditional Japanese room. We rode Rusutsu Resort— the drive was about 40 minutes and mellow. Would recommend!
Matthew
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Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Amazing stay. Japanese style.
Tzvi
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Leisure
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It was a traditional Japanese room where you sleep on a futon on a tatami floor. The room was beautiful with a nice sitting balcony room that overlooked the side of the mountain. The only problem was the smell of the dust that gathered on or inside the tatami. We don't know whether this is normal and we just aren't used to sleeping in a tatami room.
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Susan
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Leisure with Partner
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The amenities were wonderful. An onsen and 2 meals a day. Was able to switch to a room with beds instead of futons on the floor. The rooms were well appointed with an enclosed porch. Only difficulty was no fluent English speaker on staff
Vidosava
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Leisure Family
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Hotel need to be updated.Hot springs are fantastic, very clean and well maintained.Breakfast and dinner were amazing, great selection and staff were great.Two ladies on reception were helpful but no English speaking staff, they used phone to translate.The young fella on the reception haven’t tried to help at all when we requested help. Only problem was the transfer, They emailed us that they will pick up/ drop off our group of 6 from/ to the airport without any change but after they ignore their email and charge us $400 to the airport……
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Wu
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Leisure Family
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

The room is old. But the onsen was great, and the dinner and breakfast buffet were good.
Verified traveler
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Friends and Family
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

The rooms are very basic, and Japanese style. The Onsen was AMAZING - beautiful outdoor and indoor pools, and use of a sister hotel down the road. Very close to Rusutsu (45 minutes by car) ski resort, which is what we came for. The food was good, although the same thing every day and night. The staff was wonderful. We had dietary restrictions, so they brought us special platters in addition to the buffet. Everybody was so incredibly friendly. Not much to do in the town, but the hotel was so wonderful.
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Anna
6.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

Simple, budget and old onsen hotel. The location is not easy to find. One of the road has been closed when following the GPS but luckily the GPS navigated another road to reach. The room attaches a toilet, but does not come with shower room. The shower place is in the onsen compound which means you need to shower publicly. The onsen will switch in every morning so that you can try both sides of onsen. The outdoor onsen is highly recommended. Dinner and breakfast are good and lots of varieties. The staffs are friendly, although they can only speak a little English. Overall is acceptable.
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Verified traveler
6.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

Service good Food ok Hot Spring good No WiFi not good Need at least 30 mins. go to JR station by Taxi
Verified traveler
4.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

The hotel doesn’t accept our reservation in the first place. After some negotiation, the man finally check us in. The hotel is old but maintain nicely and clean. But the room rate is way too high.
YUEN YAN
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Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

很好。大堂有點歷史,但所有設計有更新。大浴場很舒適。
Rika
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Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

カメムシの死骸が多かった
Osamu
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Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

贅沢な悩みですが、3連泊したので、夕食朝食のビュッフェに少々飽きてしまいました。
michelle
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

벌레가 방안에 있고 복도 주변으로 정리가 잘 안 돼 있어서 보기가 안 좋았습니다. 그러나 서비스와 온천은 아주 좋았습니다.
michelle
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

야외 온천이 있는데 비가 와서 괭장히 좋았어요
Verified traveler
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

期待していなかった料理(バイキング)が、とてもおいしかった。それだけで、星の数がひとつ増えてます
KWOK HO
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

設有大型露天風呂,非常新頴及舒適。
Tsuyoshi
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

静かでゆっくりするには最適の宿。多少、施設の老朽化は否めないが、再訪したい。
Takao
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

お部屋はそれなりでしたが、広くて静かで、問題なし。 お風呂が綺麗でとても満足でした。 お食事も一つ一つがとても美味しかった。 ただ…卓球場の窓付近が水漏れしていて危なかったです。 何より、安くて良かったです。 また、宿泊したいです。
Number of reviews per page
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40