We had a wonderful stay at Sansuikan. The staff were incredibly friendly, welcoming and always happy to help. Our room had a beautiful mountain view, which made it a very relaxing place to stay. The meals were delicious, with a great variety of authentic local Japanese dishes. The hotel is also conveniently located, with easy access to the bus stop for Kamikochi. We would definitely recommend Sansuikan to anyone visiting the area.

A perfect stay for our family after hiking at Kamikochi. The staff were extremely helpful both beforehand (prompt and detailed messages regarding how to reach there, our dietary needs, etc.) and during our stay. We are vegetarian and they went above and beyond in making our meals special. I honestly don’t even know how to describe how delicious and carefully prepared and served both the dinner and breakfast were. The location is stunning and the Onsen was wonderful. A stay we will never forget!

View is beautiful. Food is amazing. Staff very friendly. Kids friendly as well.

food is great, view is gorgeous, staff so friendly

Excellent service, very welcoming. The meals were very tasty and filling. Loved the traditional Japanese breakfast. This is the place to fully relax if you want to get away from the city.

The staff were incredibly friendly and helpful, which made us feel the ultimate Japanese hospitality. We had dinner alone in a room and then breakfast alone in another room. Though there are other guests, we really felt we had the hotel facility including onsen for our own. The guests can also use private onsen room for free without reservations. The mountain View from the outdoor onsen was really beautiful. The location of the hotel, Fukuji onsen, is really quiet. It’s also quite central if you plan to visit all 5 onsen towns of Okuhida Onsengo.

Beautiful location and the most welcoming and helpful staff! The food was delicious as well.

We had a wonderful night here. Delicious kaiseki dinner and a very tasty breakfast the next day. Being able to access private, open air onsens without paying extra was also a treat. The staff could not have been more lovely and helpful, including organising an emergency dental appointment for one of my group. Like most ryokans, the building is a bit tired and old, and the pillows were not so comfortable, but this was more than made up for with the staff, food and onsens. Will happily stay here again.

The dinner meal was the main highlight of our stay: there was sukiyaki, the best miso soup (perfect balance of sweet and salty) with mushrooms, sashimi, tempura with local veggies, chawanmushi etc. I’d argue that this meal was better than some highly rated restaurants in Takayama. The staff were extremely nice and hospitality was great, some knew a bit of English. We enjoyed the public baths.

good sashimi

We had a wonderful stay at Ryokan Sansui. The hospitality was truly exceptional—warm, attentive, and genuinely welcoming throughout our visit. We especially loved the traditional atmosphere of the ryokan, which made the experience feel very authentic and relaxing. The onsen was a highlight of our stay—peaceful, clean, and a perfect way to unwind after a day of travel. Everything felt thoughtfully maintained, and the overall ambiance was calm and serene. This was a memorable experience, and we would definitely recommend it to anyone looking to enjoy a traditional Japanese stay. Thank you to the team for making our visit so special—we would love to return again

We enjoyed our stay in Ryokan Sansui. The view from our room is breath taking and the private bath is so relaxing. I also tried their public onsen and it was complete with amenities. Both me and my partner felt so pampered. The dinner and breakfast provided are delicious. The staff are very friendly and welcoming.

The property is run down and food is not good.

Amazing spot. The ryokan is run by a very kind family. The room was very spacious and comfortable, and the mountain views from there were impressive. Also, the dinner was unforgettable and delicious. We wish we could have stayed a bit longer to enjoy the beautiful area.

Excelente experiencia, super recomendable

We had a wonderful 4-day, 3-night stay at Ryokan Sansui and truly enjoyed every moment. The ryokan has a very traditional Japanese atmosphere—an old wooden building full of character, beautifully maintained, clean, and well cared for. It feels authentic and calming, exactly what you hope for in a classic ryokan. After skiing during the day, the indoor and outdoor onsen were incredibly relaxing. Soaking in the hot spring in the cold winter air was one of the highlights of our trip and the perfect way to unwind each evening. The ryokan is also very kid-friendly, which we really appreciated while traveling with our toddler. All the staff were exceptionally kind, patient, and welcoming, and they went out of their way to make our child feel comfortable. That warmth made a big difference for us as a family. We stayed on a half-board plan, and both breakfast and dinner were excellent, with a wide variety of beautifully prepared dishes. Over the course of our stay, we enjoyed Hida beef in different styles, including shabu-shabu, sukiyaki, and nikuyaki—each one delicious and thoughtfully presented. Overall, Ryokan Sansui offers a perfect blend of traditional charm, comfort, great food, and heartfelt hospitality. It’s an ideal place to relax, especially after outdoor activities, and we would happily return again.

The staff was so hospitable and made us feel welcome and comfortable. The food was the best we ate in Japan, and cooked with love. The outdoor onsen was heavenly. A visit I will never forget.

Super!!! Everyrhings OK...Execept outside ryogan. Outside bathtob was closed. However, great experience and nice meals. Thanks.

산스이에 두번째 방문입니다. 주인분들은 항상 친절했고 편안한 휴식을 취할 수 있게 해줍니다. 재방문 할겁니다

Nice location and beautiful surroundings. Ryokan has definitely seen better days and is need of refurbishing. Still staff is friendly and helpful. Meal is traditional so may not be for everyone. The onsens also look dated and can be brighter.