Friendly staff

Great location. Close to all major sites. The place was quiet, clean, and spacious. Isaac, the concierge was very helpful with guiding us to restaurants; overall great experience; highly recommend

Luis gave us a great check in experience after a long flight. He gave us an upgrade as well as do everything possible to have the room ready even if we arrived a bit early. The area is safe, quiet within walkable distance of bars and restaurants. Metro station is not too far off either

Hemos ido 3 veces en familia y nos ha encantado; siempre regresamos. Todo cerca, céntrico. Personal muy amable y facilidades en excelentes condiciones.

La ubicación es céntrica, el hotel está muy bien y la atención del personal de front desk es magnifica

I had a terrible experience during my 4-night stay. We specifically chose this property because it had a kitchen for our family, but it was poorly equipped. While there was a chopping board, there was no kitchen knife. There were no extra dishes or utensils—just exactly three of everything: 3 spoons, 3 forks, 3 knives, and 3 plates for 3 people, which felt absurdly limited. The unit had no proper ventilation, and maintenance was only available between 10:00 AM and 2:00 PM. You aren’t even allowed to take out the trash—we were told to bring it back into the unit after trying to dispose of it. The window was not double-glazed, so we heard loud noise from the bar next door until 3 AM, followed by garbage trucks and street noise. The bed was extremely uncomfortable, and the linens were poor quality. The housekeeping didn’t clean the kitchen or the bathroom at all. Worst of all, there was a strong sewer smell coming from the drains that made the entire unit unbearable. The walk to major landmarks was misleading—it wasn’t close enough to be convenient, especially in the heat of summer. The surrounding neighborhood felt rundown, with graffiti everywhere and a constant smell of garbage in the streets. This property should absolutely be avoided.

Lo más lindo que tiene el hotel es la calidad humana de los chicos y chicas que trabajan en recepción.

Lovely place! I would stay here again. Staff were wonderful and we loved the “penthouse” room.

Great stay, friendly hosts and quiet nights

The hotel is clean. The front desk are very nice.

We only stayed for one night, but when we return to Madrid, this will be on my list! The parking underneath is tricky unless you have a tiny car, but we found a spot close by. The staff was fantastic! I didn't even realize it had a kitchenette! The bathroom was gorgeous, and the shower was hot! Adorable spot!

Amazing communication, service, and comfort. The location is amazing and can walk to multiple places for food drinks and metro. The staff was fantastic and very attentive. The street is lovely but not loud. Felt private but also very central. Thank you!

Great location easy walking to all attractions plenty of restaurants and bars close by friendly and helpful staff. Little kitchen was handy along with the terrace.

Good apartment,honest price

Great location, super helpful staff and very reasonable rates

Great staff, stylish interior design, walkable to everywhere

L&H Apartments is the perfect hotel for discovering Barrio La Latina and Madrid

Kevin was great, lovely hotel & great location

Definitely noisy and very difficult to sleep. Walls are paper thin and bars right outside hotel are loud.

Good