Staff couldn't find the reservation of 3 rooms properly. They only found 1 room. Original request of having 3 rooms together could not be met, which was inconvenient. Rooms were alright.
Safigupta
with Partner
6.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Stay would have been better if the staff could have re assigned us a room away from the renovation work area. We couldn't sleep after performing Umrah in the night. Spent restless days and finally a peaceful room was given with no repair sounds. Overall stay was ok.
JAFFAR
Leisure Family
8.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Good hotel and good service , and nice breakfast
Anas
with Partner
6.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
The stay was good, however, the bathrooms wasn't clean enough, the shuttle bus to makkah timetable wasn’t visible
ABDELKRIM
10.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
Everything good
Abdul Jabbar
Family
8.0
/10
Reviewed 389 week(s) ago
Hotels.com verified review
Restaurant breakfast very disappointing. They don’t serve tea or coffee for breakfast!
ahrari
4.0
/10
Reviewed 479 week(s) ago
Expedia Group verified review
The overbooked the hotel, the security guard and cleaning guys were stopping me from entering the hotel. Finally another guy who spoke a little English came and allowed to enter the hotel.
Ahmed
Family
8.0
/10
Reviewed 489 week(s) ago
Hotels.com verified review
Very good stay. only the bus to HARAM is not coming on time all the time. In RAMADAN you need to take the hotel bus to a place where you then have to take public bus to go to Haram and vise versa. Not sure if this is the same in other days
Saleh
Family
8.0
/10
Reviewed 490 week(s) ago
Hotels.com verified review
Good stay with good food but the room is not clean daily and it is far away from Harm
Mohammed
6.0
/10
Reviewed 490 week(s) ago
Expedia Group verified review
Food for Sahur was not that good! most of the time was spent at the Haram therefore i did not have much experience.
Eslem Ela
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Çok memnun kaldık kahvaltıları olsun temizlikleri olsun personeller vs çok iyi, 2. Bır servis aracınızın olması çok daha iyi olurdu
Bouchaib
Business
2.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Dåligt med allt hotels bussen från hotellet till Haram och från Haram till hotellet kom inte i tid jag har använt taxi 90%
Maten var dålig Jag rekommenderar inte detta hotell
Reda
Friends and family with Friends
10.0
/10
Reviewed 220 week(s) ago
Hotels.com verified review
الإقامة مريحة
Majed
Family
8.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
الإقامة كانت مقبولة .. لكن لا استطيع اقول ممتاز
Majed
Family
10.0
/10
Reviewed 359 week(s) ago
Hotels.com verified review
تجربة جميلة جدا وفندق يستحق أن تعود إليه مرة أخرى
Majed
Family
10.0
/10
Reviewed 359 week(s) ago
Hotels.com verified review
تجربة مميزة.. الفندق ممتاز.. الموقع مميز في قلب العزيزية جميع الخدمات محيطة بالفندق.. سيارات التاكسي لا تنقطع
Fawaz
Family
8.0
/10
Reviewed 391 week(s) ago
Hotels.com verified review
لا يوجد مواقف سيارات
MOHAMMED
Family
10.0
/10
Reviewed 441 week(s) ago
Hotels.com verified review
شهادة لله راااااااائع مدير مصري متميز
بوفيه الطعام رائع
نظافة في كل مكان