Fantastic service and staff. Lovely amenities and rooms. Delicious breakfast and wonderful atmosphere!!!

The hotel was perfect for our stay - in old town but on a quieter street. The room was exactly as pictured.

Really nice stay here for a long weekend. I had room 111 - a premier/superior room. While the room is not huge and the view was offl a wall, it was plenty big enough for me and I didn't do to Romania to look out a window. It was clean and well furnished with a fridge, safe and plenty of space to put clothes. It also has air con. As the name suggests the hotel is in old town with it's many bars, restaurants and clubs. However it's on the edge, a minute walk but none of the noise from the bars, just the odd guests. The metro is only a 10 minute stroll too. Great value for money I'd happily stay here again.

Perfect location and very quiet on a night as friends stayed elsewhere and it was very noisy on a night. Clean but a bit run down, could do with refurb but fine for a few nights.

Easy check in, well cleaned, and located in a pretty live area. Enjoyed the stay!

Hotel was immaculate and well cared for, room was spotless. Staff were friendly and helpful.

The biggest drawback about the hotel is the reception staff. I’m not sure if this was a regular receptionist, as she was very young and seemingly unbothered by anything, so it’s maybe unfair to judge on her alone, but sadly this was my experience. At 1.30am one morning, I heard the door of my room being opened from the outside. The receptionist and a companion had made their way in, clearly thinking the room was empty and available. When they saw it wasn’t, for some reason they took my room key and left, meaning there was no electricity to the room. She then returned my key, but only after I called down to reception. This was added to another miscommunication incident earlier in the week, which sadly amount to - at best - a serious lack of professionalism. It’s a shame, as the hotel actually has plenty of positives, not least its location. However if you want to feel safe in your room at night, I would consider staying elsewhere.

Receptionists were very helpful - nothing was a problem. Our room was very clean, comfortable bed, ample storage & nice bathroom. Breakfast at attached restaurant was good. Location at edge of old town was great for taxi drop off & return. Overall a great experience, value for money. The old town is full of restaurants & bars but very tired. Done the day trip to Draculas castle, Peles castle & Brasov. Also visited Palace of the Parliament both trips were excellent!

Room clean, quite area

We nearly couldnt find the hotel as some of the pictures are not current. I may not have book if the pictures were updated. However the hotel was clean and warn, the room was small but adequate. There hot water was a little on and off (bloody hot then cold). The TV only had one English channel, but we wasnt there for that. The minibar was empty and it seemed that you had to get everything from reception (when there is some one there), however the owner dogged me all holiday to pay for a bottle of water that according to the booklet was free, but he didnt seem to agree. The food in the resturant was OK but the main dish was cold, when i told them they didnt remake it they just put it in the microwave that warmed the dish up but not the food. But they didnt seem bothered. Overall 6 out of 10 for me, great position on the edge of the old town and realy good price. I wouldnt return personly.

Hotel was absolutely fine. Unfortunately location was less than ideal, very noisy at night. Drumming heard at 1:30am and people partying gone 4am, I didn’t sleep properly the whole trip

Great location, clean, friendly, but no hot water in morning. Great Romanian breakfast in restaurant below.

Great hotel in an excellent location

Clean hotel. Good location for bars. Breakfast only warm at best. Door often left open so cold in the bar. Everyone seems to smoke. Didn’t like would be stood outside smoking so smell would come in and then they would come in and serve food and drinks.

Excellent service from cleaning staff, breakfast staff, through to those working on reception. Food at breakfast is plentiful, with fresh coffee or hot drink just a tap on a machine away. Great location in the old town, not too far to walk to Christmas markets. Rooms clean and spacious. Would recommend staying here.

Great stay. Ideal location for exploring the city. Lovely room super clean. Receptionist very helpful and friendly. Didnt book breakfast so cant comment but it is in the restaurant next door. Would 100% recommend 5*

Room was clean with modern furniture. All thought very small. Bathroom has a very horrible sewerage smell all the time . Couldn’t stay in there for long. Cleaners very early in the morning very loud for about a hour Sounded like they were right outside our door. We could not hear outside noise from our room . Breakfast was ok not great but did the job . Wouldn't stay here again as not keen on how small the room was and the bathroom smell and also the noisy cleaners. No outside noise from our room though

I have emailed you multiple times and no answer...very disappointing. We have a problem. We are a group of 5 and we checked in on the 11th. As we checked in on the 11th, Jad Khalil informed them before that he will not be staying on the 12 to 13. The receptionist confirm to us that he canceled it. Today the hotel confirmed to us that they did not charge expedia for the second day of Jad khalil. Why are you charging me? you are taking all the money...and that is not right. The hotel did cancel the reservation of Jad Khalil but you are still getting the money from my card...the hotel have confirmed that they did not charge expedia for the 12 to 13 stay of Jad khalil. So please could you refund the one night of Jad khalil? From the 12 to the 13th!!!!If you did not answer to this email... i will have to post this on Facebook and instagram.

Very clean, perfect location, right at the old town, quiet, Near to busses to and from airport.

Upon arrival at the old town boutique hotel the street where it is situated it very run down looking and not very inviting , went upstairs to the reception area which looked nice the man on the desk not exactly a warm welcome anyway we checked in got in out room and well it certainly is not a 4* establishment patches on the walls and it’s big patches of what looked like damp that had been washed down and not repainted , the bed sheet on the single bed had holes in it the headboards on the beds were dirty , the bathroom was actually awful hair in and around the sink the inside shower on the floor the tiles are old and worn and the grout is very dirty looking the shower head all tarnished and some of the silicone pieces missing shower door don’t close properly ,the water went from normal to scalding hot then cold not a pleasant shower at all, the toilet roll holder is all rusty and disgusting with a disgusting looking toilet brush also on it , door frame in the bathroom broken and not attached to the wall , breakfast was included well that also wasn’t very nice the hot selection was cold and had been sitting from 7.30 no lids on the hot food the coffee was luke warm from a coffee machine , I would not recommend this hotel at all I wish I could attach the photos of the bedroom and bathroom this has been for me the worst hotel I’ve stayed at !!!