Elements Tulum Boutique Hotel

Explore Elements Tulum Boutique Hotel
9.0
Exceptional
From 981 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveller Reviews Elements Tulum Boutique Hotel

Number of reviews per page
20
40
Top reviews
Allen
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent! Clean room and very good staff.
Mauricio
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service and nice room
Pierre
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Climatisation efficace. Le petit déjeuner n'est pas offert.
Melissa
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with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very basic but good room. The staff are very very nice and friendly. Overall very positive experience.
Emilija
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with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

An incredible place to stay for the price and location in Tulum ! The room was super clean and spacious, the AC worked perfectly and the bed was massive and comfortable ! Our check in was a breeze with the help of Alphonso, who was incredibly helpful and kind ! Definitely recommend it, it’s only a couple of minutes from all the main attractions and restaurants!
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Kyle
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A
Juan
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Small hotel in Tulum Centro within walking distance to restaurants, shops and supermarkets (LaComer). Quiet location off the main streets. Very attentive front deak.
Natalie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff was very nice when checking in. We arrived a little early and they let us into the room. The room was spacious and super clean. The pool area and court yard was very nice and offered a quiet area. The hotel is located near a few restaurants and grocery stores.
Sébastien
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Sheets were dirty, brown and red stains at many spots, they do not have a change of sheets I was told. Plus I had to leave 3 days early because of a major issue and management didn’t even consider a little rebate on the remaining 3 nights, even though it is high season and they easily could rebook. Overall very disappointed as it was my third stay there.
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dan
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

small clean boutique. friendly staff
Marcel
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Nice big room with balcony, near the supermarket Comer… and El bajon vegan tacos…
Katharine
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

.
Aliya
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

My friend and I really enjoyed our stay here! The room was nice and spacious. We had access to the pool from our room which was great. The area around the hotel was very walkable and safe, even at night. Staff were very welcoming and friendly, especially Alfonzo who took the time to provide thoughtful recommendations (e.g., food, excursions, etc.,) and general advice/guidance (e.g., safely navigating around).
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Nicholas
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Staff were amazing and so helpful. Will be back soon.
Albert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The staff were super courteous considering what they have to work with, seems like these hotels are looking for profit more than customers appreciation. The hotel is in need of a refresh as wear and tear shows. Would not consider this hotel again if i ever visited Tulum again.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

It’s independently owned and operated! Super friendly front desk service, great deal on bike rentals, free umbrella and towels, a little outdoor shower to rinse off after a beach day, nice middle location between downtown and the bike path to the beach (about a 15-20min ride), the shower was big and had a pleasant rainfall style head, plenty of hot water, nice AC unit, cool aesthetic, pretty much checks every box for a nice little stay! Oh and the beds are super comfy AND I paid $62 USD for an hour long deep tissue massage right in my room. Just a good deal all around. There’s still more! You get a discount at the gardenia cafe next door which is family owned and operated and a pleasant place to get breakfast. Truly a gem. Alfonso at the front desk will fill you in on all the things to do.
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Jaclyn
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Extremely clean room. Friendly, helpful staff. The pool was great to cool down after a day out in the heat.
Yvanne Noelle
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I really loved my stay. Great location close to everything literally everything! I will be back for sure. The Ac was so effective I had good nights. The cleaning is on point as well they even clean when the suite is still clean love it. The only is they don’t have mug for hot water. But I still had it in the glass,
Veronica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Hotel is well located and clean. I was there years ago and I noticed a slight decline: towels were old and some had holes, no more body lotion and or nice soaps although there was shampoo and conditioner in a refill container. Tulum in general has declined and it’s noticeable everywhere. But our stay was comfortable, AC worked perfectly, bed was comfy too. Hotel staff friendly and helpful.
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Leonard
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean room, nice staff at front desk
Number of reviews per page
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