Overall Ratings & Reviews Holiday Inn Express & Suites PARKERSBURG EAST by IHG, an IHG Hotel

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The hotel was super clean and comfortable, and the evening staff was fantastic when our family checked in. They were very accommodating and friendly, and super helpful. I would stay there again in a heartbeat.

drain stop was broken, otherwise was nice, quiet and clean

Quiet; clean; friendly staff; breakfast aide was exceptionally helpful and friendly…did his job very well too… he’s a keeper. Negative: I couldn’t cut my sausage with just a fork (too weak) and they were out of knives. Somehow I survived

We arrived late 11:45pm and left by 8:00am

I’ve stayed here before and the hotel and amenities were great. This time it was good as well however, the staff at check in weren’t very helpful with how I booked a certain room and when I got there one of those weren’t available. Nothing was done about it to help me and Expedia gave me one key cash to help but it didn’t help with anything at check in.

Would be nicer to have had more places to.eat within walking distance.

Staff was friendly and helpful. The room was clean and spacious. We only stayed overnight but would stay again. The only thing I didn’t like was the area in front for smokers. I would have to walk by them going to and from my car

We had a terrible experience from 9:30 pm until after midnight of our stay. Apparently a group of men on a bowling outing came into the lobby to party and drink until after midnight. We called the front desk to please ask them to be quiet. After another hour of cussing, laughter and scorch. We called again about the noise. The lady told us they didn’t have a policy against cursing and loud noise. Crazy. The next morning at checkout the manager basically told us the same. We asked for compensation and basically got the brush off. No more visits from us. Slept about 3 hours at most.

Safe, comfy, clean, modern

It was a typical off the highway hotel and was fine for the night. the breakfast was good too. clean room, decent bed comfort.

Parking was a bit of a pain. Spaces were way too tight and minimal

The staff was very friendly and kind, the hotel was clean and easy to find. The breakfast was pretty good. Would stay again.

Very welcoming and accommodating to request. The property was clean and well maintained. Breakfast many options for everyone. The hospitality manager/staff Casey was very professional dealing with a situation at the property. He also got our rooms beside each other. He was a great worker.

Everything was perfect except no heat in the bathroom it was cold but very clean and friendly place.

Place was clean and well kept.

Our "Go To" when traveling I-77

Safe

Great place to stay. Easy access to interstate

Stay was excellent, except that the bathroom door of Room #222 would not click shut or lock so every time the AC or heater clicked on the bathroom door would fly open with no privacy.