Lovely staff, presentable common areas, breakfast choices limited but a freshly cooked breakfast is offered. Unfortunately the rooms are super dated and old fashioned for a premium price over £150 per night. In the uk they would struggle to get £60 per night.

Breakfast was good ,freshly made

Breakfast was fine.

The hotel was close to a bus stop which for me was great as I don't drive. It was about a 15 minute walk from the centre of Lerwick and it involved walking up a few hills but it was possible to get a bus from the hotel. The hotel its self was clean and comfortable. I ate at the hotel every evening of my stay as there was no nearby restaurants. The food was very nice but very expensive I would recommend getting a bus to and from the airport as its so much cheaper than the taxis, which were expensive and you can catch a bus from down the road I would recommend this hotel to anyone planning a short stay on the island

All staff were friendly and very helpful. Substantial breakfast. Lunches were delicious.

Extremely friendly, helpful staff and exceptionally good food, both at dinner and at breakfast.

Overall it was very good. Staff were very nice, perhaps lacking in local knowledge. The mattress was not to my liking, to soft. The shower was a little underwhelming. Food was excellent.

W

Place was a bit outdated, in need of an over haul. Looks like the bathrooms have already been done. Staff was wonderful. Restaurant was spectacular, I had 3 dinners there and I am still talking about how good the food was. I would stay here again.

I had a nice experience with no problems at all

It was very nice and clean, lovely staff ,but there could have been a bit of improvement in the food

We were given a room which was very small, cold and had damp. The wallpaper was coming off the walls and the heater was under neath a window with curtains coming down, I was concerned it would be a fire hazard. The room was dark and required significant refurbishment and was certainly not worth the price that we paid for it. We made our concerns known to reception and they showed us three other rooms but all were just as bad. We did swap for a room which was a little warmer, but the bathroom window was a state with paint peeing off and what looked like mold, and a patched up hole in the floor of the bath tub. Overall it was a very disappointing stay.

We have stayed several times, and although the rooms are in need of some modernisation, the staff and the food are exceptional. Breakfast is freshly cooked to order, and the evening meal service is exceptional … there really is no reason to dine anywhere else!

The staff was terrific, I think the location was pretty good, not much to choose from on the island so I would rate it high.

Done

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Hotel needs a complete overhaul very poor beds and pillows gave me backache Breakfast food and service needs and overhaul too

The location of the hotel is great, overlooking a bay on the edge of Lerwick, but as a single traveller my view was of the car park. Despite lawns down to the shore, there is no outside space to sit, and the building's style is quite outdated and bare. I only ate in the restaurant once - it is clearly popular and the food was good. Quite a walk into town, but there are passing buses.

Beautiful view of the sea from our window, great dining and food selection. Friendly staff.

Beautiful location and attentive staff. The shower water pressure was poor, but the water was hot.