No one was at the desk when we got there. Had to call them. Breakfast was not hot. Cold eggs and sausage. Love the location and haven’t had any problems before. Have stayed there numerous times.

The hotel was very nice. Clean, I love the walk in shower and the chaise lounge. The room was very nice and spacious.

Parking was easy and convenient. The hallway rugs are a serious hazard and need to be restretched or replaced. Giant ridges down every hallway. One of two elevators was out, slowing everything down. The room was fine; cool and clean. Beds were fine

Pool was tore up. Carpet in halls lifting and bubbling causing tripping hazard. One of the two elevators broke entire stay. A/c either over cooled or extremely hot like thermostat couldn't regulate.

No room available

No complaints abt this property. Clean & modern hotel that was in the most convenient location. The breakfast each morning was great with a variety of foods to choose from. I had an issue with our bathroom/closet door-maintenance immediately came up and fixed it. Myesha (front desk attendant) stood out- she was friendly, helpful, & professional at all times.

The pools was not working and I pick that place for the inside pool.

It was a beautiful hotel, a great breakfast, friendly staff and very clean. Only complaint was that the beds were hard as a rock. If you like a firm bed this is the hotel for you! Bathroom was spacious, water pressure was great. Literally no complaints besides the bed.

It smelled like mildew in the lobby and hallways.

First the people at desk were very unfriendly and not at all helpful. We were informed upon check in that there would be no maid service due to the July 4th holiday. If we wanted dowels we had to go to front desk-then that acted like it was an imposition to get them. The bathroom was in need of floor repair with loose tiles everywhere. The bed was great and the air conditioner was great too. Then the last day we went to breakfast and came back to room and they had locked us out. I asked a maid, but she couldn’t speak English. Went back down to front desk and they escorted me back to room. I will not stay at that location again.

The room was very large and clean. The hotel was close to the venue we came to town for. The only problem was the slower water would drain in to the lavatory area. Also the lavatory sink was slow to drain. Informed the front desk of the two problems when I was checking.out.

Good location for visiting relatives in Grapevine.

It was good in a pinch

It was new!

Dirty bathroom

Great stay. Pool not working.

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Nice place

Had ants in the room and the pool was extremely dirty. Also parking fee was unexpected and unwelcomed.

The hotel is well kept, has nice amenities, and has easy access to the highway system. My room was clean, modern, and convenient.