Upon arrival at the hotel, I noticed that both the room and bathroom were clean. However, there was an intense smell of cigarette smoke. The smell was so strong that I could not sleep at night, and my respiratory passages felt irritated. In addition, the bedding fabric was synthetic, which made it very uncomfortable and caused intense sweating in the middle of the night (I stayed there in mid-December). The mattress was very hard, as other guests have already reported. All of these factors contributed to my inability to sleep. I was not expecting any type of luxury for the price I paid, but I did expect a smoke-free environment and a comfortable bed for the night. My experience was so poor that I had to leave, and I lost the second night for which I had already paid, as it was non-refundable. The front desk employee was very nice and offered to give me a different room, but by then I had already made arrangements to move to a different hotel. In the end, the low price came at a high cost.

Very basic hotel , but handy for subway connections

Terrible bed, bedding and pillows. I like the size of the room and suitcase storage availability. Hotel poorly marked.

Good

Location and staff is excellent. Room is good. The only negatives I can think of are there is no microwave in the room and the bed comfort is a little hard. People can be heard from outside the room so the walls are a little thin. Still a great place I’d come back to.

it was a good hotel for it's rate. breakfast is included so that's another point. and just a 1km walk to Dotonburi. it's also right beside the exit 3 of the train station. though the rooms are quite small, but just enough for us (2 adults & 2 kids).

We had a compact twin room which was small but decent overall for the price offered. It was also near the main shopping areas and Namba was just a few stops down on the train.

Food 24 hour restaurant Train right under the hotel Shop short walk

Typical small room, walking distance to shopping and eatery’s. Free breakfast and bike rental was nice.

it was really good, close to transport and shops

Pretty average, for a second I taught I have landed in China.

Excellent location - hotel is literally a few steps away from Exit 3 of Nagahoribashi Sta. Near to a supermarket, convenience stores, an underground mall and walking distance to Shinsaibashi and Dotonbori. Buffet breakfast was good- with Continental and Asian spreads. Hotel staff were very accommodating. Hotel room has the basic amenities but we were comfortable with room features. Free use of Kimono for picture taking. Luggages were accepted for safekeeping before check-in and after check-out. For the price we paid, it was a bargain. Will consider staying again and will recommend to friends. Thank you very much.

The room was small but adequate, beds were comfortable, but pillows could have been a bit softer. Difficult to locate the reception desk which was on the fourth floor. Maybe a sign in English in the foyer elevator would have been easier...overall, a pleasant stay and handy to transport with a subway beside the entry to hotel.. rooms were very quite with no external noise.

Nice but the room , the bathroom a bit small and I knocked my legs always

Online, this hotel looked very good but I was mislead. It smelt like stale cigarette smoke, the room was tiny (even by Japanese standards) and it was a unit bathroom the size of an airplane bathroom. The hotel is in a prime area and the staff were kind but other than that it was crap. For $100 CAD (about 8500 Yen), go somewhere else that is better.

Small but clean and conveniently located hotel. The staff were friendly and very helpful.

The staff were very welcoming and friendly, they even offered me a room upgrade which made my mother very happy and she had a wonderful stay in her first time visit to Osaka. The hotel is very near metro station, walking distance to lots of eateries. They even offered yukata for my mother to try on and take photos, I know they have a Japanese egg cooking class but we stay late outside and can't join them. A very pleasant experience and stay.

Clean , friendly

地鐵站上面， 市中心中間 起地下街步行去心齋橋都係5分鐘

Desde que entrabamos al hotel olía a sándalo , Olía raro , estaba tenebroso , había muchos chicos que jugaban juegos no nos sentíamos seguras , el elevador era muy incómodo , el baño era limpio pero la calidad de la habitación era media baja