Overall Ratings & Reviews Shin-Kaikatei Izumi

I was a solo traveller spending a night at Toi. Amazing experiences with the half board (two meals), great value. Will definitely come back again!

We stayed here for one night and had a wonderful experience! The room was spacious with a fantastic sea view, making it a perfect place to relax. In the evening, we enjoyed playing table tennis, which added to the fun of our stay. The onsen with a sea view was incredibly relaxing—definitely a highlight! We recommend booking a stay that includes dinner and breakfast, as dining options nearby are quite limited, though there is a convenience store within a 5-minute walk.

I like place.it is convient,7/11 and drug store is near.you walk along beach.the air is fresh.the staff is very friendly.the room is clean texcept bathroom,it is clean but they have to clean the molds in the bathroom and there are no slipper in the roon.But the place is very good i will return and recommend to my friends

The staff were so incredibly kind! The meals were perfectly portioned for me, so I could actually finish the dinner without being in discomfort. The temperature of the open air in-room onsen was wonderful. A perfect retreat.

As soon as we got off the bus, the very nice and attentive staff met up with us at the stop and began checking us in and welcoming us with some delicious tea. We were promptly led to choose a traditional robe robe/yakata and led to our rooms after the tea. The rooms are very well kept and was spacious. The ocean view we had was beautiful. We were fortunate to get a room with a private onsen outdoor bath. It was very refreshing and relaxing. Definitely would recommend anyone or group visiting Japan and looking for a private onsen (kashikiri) for their family or loved ones, check this place out.

Excellent service and quite comfortable.

Toilet smells

The staff here are exceptional. From the moment we arrived, they made us feel like VIPs with their excellent service and hospitality. Our kaiseki meal was so beautifully plated. Our room was spacious and that outdoor tub with a breathtaking view of Suruga Bay is unbeatable!! If I have a small criticism it would be that the bathroom is quite dated (looks like it was constructed in the 80s). If they update the bathroom then the room would be perfect.

Awesome service and food. Very clean and well maintain. We enjoyed our stay. The only disappointment is that the hotel is right on the main road so we can hear traffic noise in teg open air bath (onsen), which made it less enjoyable. We chose this hotel because of the 1 Michelin star chef. The food did not disappoint!

Nice room, nice people, good food!

最高な時間が過ごせた。 ありがと。

コロナ前に宿泊したことがあり、今回は再訪です。部屋のベランダに付いている陶器製の露天風呂は大好きです！また食材や料理の全てが素晴らしく、食事は大満足でした。従業員の皆さんのサービスも良かったです。清掃も行き届いています。一方、施設(大浴場や部屋についている浴室など)は、今後改修して頂けるとより快適になるかと思います。この度は、ありがとうございました。

よかった

部屋の露天風呂最高でした♨️サービスいただきありがとうございました😊

サービスは皆さん素晴らしく非常に快適でした。お風呂の広くて特に露天風呂からの眺めは最高です。晩御飯も美味しかったですが量は若い人には少なめかも、内容は鮑、金目鯛などで豪華でした。卓球まで楽しんでとても充実ささた滞在が出来ました

OK

Wonderful Onsen Hotel with private Onsen on the balcony overlooking the beautiful bay. Toi is small and there are not may restaurant options but it is a great location to take the ferry with views on Fuji-san. The hotel has excellent service, the rooms are spacious and when we arrived there was a little welcome drink and sweets. Such a nice touch. Overall great value for money

とても良い宿でした！温泉、食事、卓球すべて心から楽しめました。スタッフの皆様のご対応にも感謝いたします。最高の休日をありがとうございました。

スタッフの対応が素晴らしく、料理も美味しく全体的に非常に満足だった。

入り口がカーブなのでわかりにくいですが　部屋からの景色もよくスタッフさん達がとてもスマートで居心地の良いお宿でした