This was my second stay at this hotel and the experience was exceptional again! Friendly staff, VERY quiet, delicious food at the restaurant and cafe, immaculate grounds, and walkable. Valet parking was convenient, quick, and effortless. My only complaint was that we were not made aware that the pool would be closed for maintenance on our second day until the morning of. We were looking forward to spending time at the pool/rooftop, so if we had known on our first day that it was going to be closed, we would have planned accordingly on our first day.

a beautiful place

Great views, especially from the bar areas. Clean and comfortable. A lot of stairs. A little dark in our room. Wish the bathroom in our room was a little more private and not right next to the bedroom area.

Unique property with 12 spacious rooms excellently restored and appointed. Rooms have robes, slippers, coffee, tea and bottled water. Be careful with some of the rooms with uneven floors and small steps. Plenty of hot water, however, the Internet is weak (25-39 Mbps) especially in hallways. Pool and roof top bar areas present a wonderful view of the city. Restaurant charming, yet pricey. Many stairs, although the elevator helps out for the upper rooms, pool and roof top bar. Location is close to the action, yet a street away from the noise. One negative is that hotel does not have parking so if you have a car it has to be parked at a distant lot.

We had a wonderful time at the hotel, everyone was very friendly and welcoming!

Love the hotel

Amazing place to stay!!!

Amazing

Location advantage, thoughtful service

Close to the downtown

nice property. the stairs at this place are no joke at the high altitude. The service was lacking. This is not a cheap place. The guy at the door did not help my girlfriend with luggage. Just not what I expected. Stayed a block away at an other place also. Way much better service. Upstairs was not ready either. needed some work.

Excelente servicio,las instalaciones divinas, el personal muy atento , servicial y muy amable, la comida riquísima, estoy feliz de pensar q regresaré a hospedarme con mi familia.

The property was beautiful! The staff was kind and helpful. Everything was in walking distance. I highly recommend.

Overall wonderful experience, the hotel is truly the best in the city. Massive highlight was the pool and rooftop bar, all of the cocktails were delicious and well crafted. The lobby coffee counter had some of the best pastries and espresso I’ve had in Mexico. Can’t wait to return

Fantastic spot with an excellent restaurant in the heart of the city.

It’s amazing. Everything it’s a walking distance . It’s close to everything the people there are wonderful. The drinks at there rooftop bar are great

It was a beautiful property. The rooms were spacious and clean. It had great amenities and it was nice to have the pool after a day of walking around. We would definitely recommend this and would stay here again.

The front desk people were excellent, welcoming and very helpful. The pool is a lovely spot to relax and hang out. The staff there was very good. The restaurant not so much. Our waiter didn’t listen and kept forgetting things.

What can I say - Guanajuato is a beautiful city and we stayed at one of the best hotels if not the best in GTO.

This property exceeded our expectations. The beautifully lit outside steps from your rooms to the five star restaurant was magical. There is a rooftop bar and very romantic swimming pool where you can see the entire city and enjoy a glass of wine. Superb! Highly recommend Guanjuato and this exquisite hotel tucked away in the cty.