7.5
Pleasant
From 147 reviews
Provided by travellers on
Cleanliness

7.1

Room Comfort

7.1

Meal

6.5

Location

7.6

Service and Facilites

7.3

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Traveller Reviews Time Hotel Sunway

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40
Customer reviews
Guest
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 23 week(s) ago
Do not expect hotel level service, facility and cleanliness and you shall be fine.
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Queenie 9.
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4.8
/10
Reviewed 81 week(s) ago
Dirty bedsheets and many mosquitoes in room and toilet, will not come here again!
1 people find it helpful
Rabiatul N. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 98 week(s) ago
Smoke smell to strong. Lots of cockroaches. Room not so clean.
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Yosza D.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 98 week(s) ago
The hotel is very dirty and smells bad unlike the advertising photos.
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Arif J.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 103 week(s) ago
Cleanliness-2/5. Facilities-3/5 (decent hotel) TV-1/5 (TV is unavailable) Water pressure-5/5 (very good, I can take shower up to 1 hour) Air-conditioner-5/5 (very cold) Safety-2/5 (There is a backdoor by stair at the middle of the hotel, stranger can straight away go to your room) Overall, good stay for 1 night budget hotel.
1 people find it helpful
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hendra p. s.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 136 week(s) ago
Friendly staff, dark, dirty, beyond expectations, not like the ads in the app.
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Cynthia Dewi Sarjono
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5.1
/10
Reviewed 141 week(s) ago
Dirty, check in 3 days, drink only 1x, the room is not cleaned.
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ayuniemansor
icon-origin-TRAVELOKA
5.4
/10
Reviewed 150 week(s) ago
It's like an abandoned hotel, the bathroom is very dirty
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Lukas
icon-origin-TRAVELOKA
6.0
/10
Reviewed 163 week(s) ago
Bad and dirty room, dirty bathroom, wall so many spots, linen not clean, beds smell and dirty ex previous guest didn't change. Terrible hotel. Water on & off, hot water not work. This hotel is the worse hotel ever in the world. Totally disappointed! I booked for 3 days through the agent, and have to check out right on the 1st day. Lost money, rather can't sleep. 😢.
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1 people find it helpful
NOOR F. A. B. M. A.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 172 week(s) ago
Very bad. The toilet was so dirty. The mattress so old. The remote for the TV not functioning and even wrong remote! The staff was so bad and not friendly! The towel have bad smell. Have cockroaches inside the room! The room was so smelly. The pictures in the ads totally not same as reality! Not recommended and worst ever.
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Mohd F.
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5.4
/10
Reviewed 181 week(s) ago
Too dirty. Got a downstairs room once, entrance to a dark room hallway, carpet full of dust. No door knobs. The room is very dusty, dirty toilet, tv, closet, the floor is badly dusty like months without washing. Folding sheets only. Pillows don't fit, here's a request near the counter. Last time we changed rooms but more or less the same, the sink was clogged so that the leftover food rice came out to the floor. Geli ooo. Seriously, I didn't book a hotel. The hotel counter is too scary, mcm the living room.
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Eyfa M.
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5.1
/10
Reviewed 181 week(s) ago
Toilet floor dirty. Water heater not even function at all. Book for standard room but suddenly they said there no room anymore then they suggest me change to deluxe room. But ya. I'm not even satisfying with my stayin. Have so many cockroach inside. Bad. Not so recommended.
1 people find it helpful
Nancy H.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 277 week(s) ago
It has water heater, coffee, glass but no spoon, and hangers and window like the pictures shown. The room was quiet. The lobby was quite smelly, probably because there were people smoking there. But luckily the room has no bad smell. The toilet was a little small, so it would be hard for big size people to bath I think. It has a food court next to it, so we don't need to worry about meal. The hotel people would clean the room while you are out, so better keep your things tidy. The water flow was strong and it has hot water. The design was full of glass, but a bit not convenience for glass door toilet. But the hotel need to concern about the cleanness because I saw small cockroach two times. Overall, quite nice to stay for the budget price.
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Haryadi S.
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Medical
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4.8
/10
Reviewed 292 week(s) ago
Very very disappointed with this hotel. I asked to clean the room in the morning. but the room wasn't cleaned, towels and drinking water were not given either. I went to the receptionist to ask for towels, he said at the hotel tonight was indeed short of towels. Until I wait for an hour and a half, I get a towel. Already gt asked for help to clean the room, instead said it was not my business to clean the room. If you want to clean the room, wait tomorrow at 3 PM. Even though the next day I checked out. It is not recommended in this hotel. Just know the hotel with very poor service.
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Ary A. A. P.
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Backpacking
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5.1
/10
Reviewed 293 week(s) ago
The hotel is not recommended, the check-in place is rough and old, the hallway is dark, the rooms are mosquitoes and dirty towels, the sky room with glass is very uncomfortable, the water in the bathroom stagnates.
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Chia L.
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Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 298 week(s) ago
Room was dirty, air cond sound too loud and the air cond very dirty.
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Soniea A. J.
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Backpacking
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6.0
/10
Reviewed 303 week(s) ago
wifi not working, no tv channel, noisy drg night time
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Shinta W.
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Shopping and Culinary
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8.5
/10
Reviewed 320 week(s) ago
Clean room. Comfortable there. Daily cleaning.
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ahmad s.
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6.0
/10
Reviewed 321 week(s) ago
Friendly staff but poor hotel condition. TV no broadcast, dirty sheets, towel torn, outside noise.
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Kilo D.
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Family
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6.2
/10
Reviewed 321 week(s) ago
Toilet shower drainage blocked. Water flooded while taking shower. TV reception for all channels are very bad. Blurred display.
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