No bottled water provided in the room and the floor was dirty with hair

Location was great. We could walk to so many places. Supermarket close by for snacks. Windows are double glazed so street sound was minimal. Plenty of good food for the breakfast. Tap water was the cleanest city water I have ever tasted.

Would like to personally thank Carlos and Paul for your recommendations and assistance while staying in Santiago.

Being central to everything & yet the rooms were quiet (double glazing). The staff were friendly & Miguel the taxi driver they arranged for us was fantastic. We laughed so much. The room was clean & plenty big enough even with the huge bed. Breakfast was filling & I liked there were roast veggies available after so much meat & bread in Chilean meals.

Hotel Sommelier Boutique was wonderful! The property is beautiful and well maintained, and the rooms are spacious. Costumer service was great with staff being very accommodating and friendly. The hotel is in a great location, close to many important Santiago landmarks and sites, along with a slew of restaurants and cafes. It is also a 5 minute walk from the artsy Lastarria neighborhood. Lastly, the complimentary breakfast was outstanding, and so was the rooftop restaurant. I highly recommend this hotel!

Lovation

Beautiful hotel in good location. Good wifi, great breakfast, fantastic staff. Very comfortable, large and clean room. Also quiet. Would definitely stay here again

I love this hotel so much that I get upset when my company doesn't allocate enough money to stay there. The people are very friendly and work with my Spanish practice although they are fluent in English. Although the breakfast area is small, they put on a very nice breakfast buffet. They also offer coffee that I like, coffee caliente con leche fría. The location is perfect for visiting .Santiago Centro, is centered around Plaza de Armas, the city's historical heart. There are many shops and local vendors line the streets selling their wares. There are musicians busking on the city corners. There is such a vibrant, joyous feeling that I spend a lot of time there. Also very close to the hotel is the Cerro Santa Lucía (Santa Lucia Hill). This hill, located in the city center, offers a park with staircases and plazas leading to a viewpoint at the summit. There are fruit and vegetable markets walkable from this hotel.

Great property nice roof top.

This hotel was very nice. Front desk staff all spoke English and were very accommodating to our needs. Room was clean and spacious. Breakfast was very basic and when eggs got cold they didn’t replace them. Parking was just down the street for $10 per day. Located in a central area of Santiago. I would stay at this place again.

An excellent place to stay! Location and service is top notch. The staff is super friendly and genuine. Assistance for any excursions or directions is always available at the front desk and rooms are spacious, clean and updated. If I go back to STGO this is my place.

excellent room. excellent staff.

Great stay with my son.

The the hotel is really well located near the metro and mini great shops and restaurants. Easy walking distance to the Plaza de armas. Breakfast was included in our stay and is excellent. We had a suite overlooking one of the main streets, which was very quiet staff and cleanliness of the hotel superior would stay here again.

It was a great stay. Very convenient location. Highly recommend it.

Muy lindo hotel, todo limpio y empleados super amables. Definitivamente volvería a quedarme aquí

I arrived a few hours early expecting to store my luggage until my room was ready but they gave me a room right away. The room is huge. This hotel is in a great, central location. Everything is walkable. A couple of concerns I have are that the lobby smells like vanilla body lotion and they allow smoking on the rooftop terrace which prevented me from sitting out there. Other ppl might find this a perk. The hotel is non smoking but the person next to me was smoking out their window. Which, is another perk, the windows open!

Beautiful hotel

It’s a lovely small hotel, located near all the good restaurants and the city center. There is an excellent roof top restaurant. The staff very helpful and knowledgeable about things to do in Santiago. Breakfast plentiful and tasty.

Convenient, safe and great staff