Room was clean, the patios are basically the restaurant patio so that is a bit awkward.

Great access to grocery store across the street and to the beach and nearby pier. Stairs to walk up to the rooms. No pool could be found.

The property itself was lovely, our room was extremely dated, curtains hanging off the rail, bathroom faucet completely loose, literally could lift it out of the socket. No place to hang clothes, everything was about 70 years old, paint stained curtains and doors.

Another great stay at our “go to” hotel in Puerto Morelos! Great staff, great location, pool and beach!!

I highly recommend this place! The staff were wonderful. Super clean. Great location, everything in town is just steps away. Easy parking. AC, mini fridge. I had a patio room just off the pool that was just ideal. Beautiful views. Lots of lounge chairs on the beach 👍👍

Lovely quaint place to stay. Excellent on-site restaurant. Great staff, perfect location to the town square and melacon. 2nd time staying and we will be back. We have 13 year old kids, if they enjoy the beach and are adventurous they will be fine

We had an ocean view room with a balcony. The beach was very nice. The staff at the front desk bordered on rude. The room was fine if you’re used to Mexican hotel standards—tired furnishings, poor quality bedding, no water in room, no hairdryer, only 2 bath towels and one hand towel provided, no towel bar. If the hotel was half the price it would be great. They’re getting by because of their location, definitely not their standards or service.

Room clean Staff friendly and helpful Beautiful view of ocean and beach Sea weed cleared regularly Mini fridge in room Close to all amenities in town

Our room overlooked the ocean nice balcony. Very basic hotel but certainly met my expectations as I knew that I had booked a 3 star hotel. The location was excellent. Small but nice they kept it clean. The hotel is located across the street from a supermarket that came in very handy. Very close to the town square and restaurants. We would return.

Great location and staff was friendly and helpful. Hotel is getting old but kept clean. Beach front was kept fairly clear of the sargassum, difficult to keep up as it was a continuous effort to clear . We enjoyed our stay there

Great location! Friendly staff. Fresh drinking water available for guests. Id go back for sure.

Location is awesome. Staff helpful. Parking .

Clean room and very helpful staff. Beautiful view.

Wonderful staff and super room maintenance each day. The beach front offered good loungers with or without shade. Our room had a wonderful view of the ocean and the sound of the waves lulled us to sleep each night. In the heart of the action as well. Recommended

The room is very clean. And the staff very helpful. It will be good if water is provided inside the room instead of at the reception. The pool is nice and handy and the beach ten few steps away

Room outdated small no ac

The front desk personnel was rude.

Room was clean. Beds were comfy. Beach and pool amazing. Very nice restaurant, serving breakfast, lunch, and dinner. There were a few minor annoyances but nothing that wouldn’t make us stay again(already booked again for Sept). For one, wish they put the complimentary coffee out at 6am verses 7:30. They only issue one key, if you want another, you have to pay $5 deposit. The rooms are pretty basic, so if you’re looking for fancy, this isn’t the place. But if you’re looking for chill, relaxing, and good vibes…. This is it!

Staff very helpful and kind. Refrigerator in our room. No coffee in room, only lobby which was frequently empty. This hotel is in such a great location. Could be so much better with small amount of effort. outdoor trash cans were overflowing so unwanted pests near seating area. Ants in or room. The lighting in the rooms was dismal at best.

Hacienda Morelos is a great place to enjoy the beach and all that the town has to offer. Walking distance to dozens of restaurants, bars and shops. Rooms are clean and the service is excellent.