We were given a room with no window or only one that looked onto a brick wall. On the fourth floor 60 steps up and down each time was difficult. Recommend you make more of the fact there is no lift

It's a good place to stay for cpls or singles, not families

Worst hotel I’ve ever stayed at. There was a club downstairs until 4 o’clock in the morning the music was so loud, could not sleep . also AC did not work. Bathrooms and bedroom was disgusting. Also, the toilet was broken.

Mold dust no service,,Hotel.. doesn’t have phone in a room one key no staff after 6 pm in case of emergency you on your own I don’t think they can call that place Hotel Do not recommend

I enjoyed staying in this hotel. Francisco was very nice. The service was great. I love it. The location was great. There was only one small thing, which was the Wi-Fi wast working in the room only on the receptionist area. I told Francisco about it. He said they will fix the problem. Very very nice people. For sure next time will stay at the same place. Thank you hotel. Com for making this reservation for me and thank you Francisco and ladies who worked at the reception desk.

We ran into car troubled with our rental and no gps navigation and ended up not making it to the rental. We ended up staying in a completely different town and did not make it to Catania until after check out time the following day. The phone service was terrible and we had no cell data to get onto the travel sight to contact the owner. We had a similar issue checking into another booking minus the car trouble. It’s not a reflection on the property at all but the methodology of the booking. Being unable to access contact and check in information until the morning of the booking when traveling, especially in another country seems like a recipe for disaster. Unfortunately we were unable to even get to the room.

I love the ceiling in my room. It is close to everything including to alibus and supermarket. Spooky but nice

Everything was ok The people at the front desk were nice and friendly Good location The room was clean The only problem that I had was with the cleaning guy that was pressure me to leave the room in the morning. I stayed 3 days, on my check-out day The cleaning guy was outside my door making noise and even knocked on my door at 9:30am asking when I was ready to leave ( check out time was 11am).

Once you enter the property door and get off the street, this property was old charm. We had vintage tile floors and very high relief decorated ceilings. It felt like I stepped back in time. Breakfast offered a variety of items and the front desk staff was exceptionally helpful. There’s an excellent restaurant next door. Walking distance to the popular shopping district on Via Etna.

This is a very excellent hotel in an ancient building. The location of the hotel is very convenient for travel. I would like to especially thank a lady who is in charge of the front desk reception here. Because I accidentally slipped, she was very kind and busy for me and quickly called an ambulance. I really thank her for her kindness and everything she has done for me. I wish her and this hotel a good future.

Aria condizionata fuori uso in pieno agosto e forti rumori continui provenienti dalla climatizzatore. Al check out, riferendo la situazione, c'è stato detto " si lo sappiamo" Nessuna scusa Pessima gestione

Llegamos en la noche,nos dieron las indicaciones para las llaves lo cual fue muy complicado,estaba en un 3er piso sin elevador,los cuartos sucios,con los caños del lavabo y regadera tapados además de las toallas rotas y cero amenidades,evitenlo a toda costa.(alado hay un table dance)

Le service, la gentillesse du personnel surtout avec les enfants

Personale cordialissimo e gentile buona la colazione la struttura avrebbe bisogno di qualche aggiustamente ma tutto sommato buono

Reception aperta fino alle 20.00. Lunedì mattina alle 8.30 era ancora chiusa. È sita al 2^ piano e le camere sono al 3^. NON C'È ASCENSORE. Nell'edificio ci sono abitazioni private. Colazione ESSENZIALE e non continentale, servita SOLO la domenica, in una saletta GELIDA! lunedì mattina colazione presso il CASPER BAR sito a 250 mt dove è possibile consumare SOLO o un caffè o un cappuccino con un cornetto. Infissi vecchi che non consentono agli ambienti di scaldarsi. Tutte le aree comuni erano GELIDE. Inesistente il confortevole bar salone. Poco garbata la signora che ci ha accolto (probabilmente la proprietaria). Gentile invece Anastasia, la receptionist. Nella camera 106, nel balconcino c'è l'unità esterna del climatizzatore, RUMOROSISSIMA.

Corrispondeva a quanto ci aspettassimo, personale molto gentile e disponibile. Nel contesto generale, una piacevole esperienza e soggiorno.

Bra läge med flera restauranger precis i närområdet. Närhet till tågstation och shoppingator. Tyvärr saknade hotellet hiss varför tunga resväskor bör undvikas.......Utmärkt frukost!

Personale molto premuroso e professionale. La zona è un po' caotica, ma è normale considerando che è a due passi da via Etnea. L'hotel è in un palazzo storico, le camere sono ristrutturate con gusto, ma le porte sono vecchie e non isolano dai rumori del corridoio. Inoltre reception e camere sono al primo piano senza ascensore. Nel complesso, comunque, consiglio questo hotel.

Very nice and caracteristic hotel, 5 minutes walking from piazza Stesicoro. I highly recommend it.

sehr fürstliches Zimmer; allerdings stark videoüberwacht. Frühstück o.k., aber Service nicht hotellike