The staff in this hotel were outstanding; great service, incredibly helpful and nice... the hotel location was also excellent as you avoid the traffic jam in the heart of the city, and still access key touristic areas. The room was very clean, room service was very fast and reliable. The hotel was very clean.. I highly recommend it and would stay there again.

Disorganised, no room cleaning and food was below quality.

Street noise. And Access card need to be updated once or twice a day. And No heater

Location is perfect close to DQ avoiding major traffic congestions. Excellent cordial service. Rooms are very spacious. Parking is practical.

The service was excellent, breakfast variety choices. Hotel staff was friendly.

Breakfast was very good compared to other properties that I have stayed at.

Excellent location very close to DQ and major shopping places. Excellent facilities and very spacious brand new rooms. Staff are excellent

Poor gym and swimming pool

Safe place

Nice place

Was clean and well kept. But i had to wait 45 mins in the lobby just to check out the hotel.

Modern, safe, great conditions… feels new

This was a business trip, my first one to Riyadh. The location is close to shopping, dining, personal convenience places, a fuel station next to it, small markets, gold markets, a business center, and a short distance from the main city. Also Bus station close by, car rentals, Dry Cleaning services, eye glasses shop incase you lost yours like me. Friendly staff.

Breakfast was average, provided hot drinks not so good. Poor quality gym environment, with lots broken or misused equipment. Wifi dropped in and out, shower flooded throughout my stay, despite nothing put down the drain. Service outside of breakfast was really good, one particular person from the coffee and service section was amazing. TV in the room didn't work, pool was not heated, so was very cold. Steam room/sauna also didn't work. Aside from the complaints, room was really nice, spacious, lots of storage and nice bathroom. Very clean hotel, just with very basic and poor facilities unfortunately.

Good

Will certainly come back again

The hotel is new

The staff wasn’t very friendly and bring your own wash clothes and soap.

Chis Hotel was CLOSED! And we were not informed. Arrived from airport in the night and Hotel was dark and empty.

It was a good Hotel, good conditions and quite modern. It was a rather pleasant place. Location wise, is quite far from everything so Had to take uber everywhere. Would be better if you had a hired car but apart from.that it was a pleasant stay.