N***a
8.4
/10
Reviewed 19 week(s) ago
I arrived at the hotel at 1:50 PM and was informed that the check-in time was 2:00 PM. The staff asked me to wait in the lobby until then, which I did. However, when it reached 2:00 PM, no one initiated the check-in process. I waited until 2:10 PM and had to approach the staff again before she began assisting me. The experience felt unnecessary and could have been handled more attentively.
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