Overall Ratings & Reviews The Ace Hotel

I call it motel rather than hotel. The room is unclean. It is dusty and smelly because they allow guest to smoke in the room. It is proven they provide ashtray in the room. It is very desperate because the receptionist can't speak English. We communicate by google translate. The check in hour in the hotel is 3.00 p.m, while another hotel usually 2.00 p.m. I stayed there 2 nights but they didn't allow the guest to extend the check out. I asked 2 hours extended but they will charge me 10.000 KRW/hour. I refused it. Then I said that I will check out 12 p.m but let me sit on the lobby's sofa for 2.5 hours until my friend pick me up. Since there was typhoon and heavy rain outside so I can't go anywhere. The receptionist expression was not friendly at all. I try to speak nicely then after that she gave me 1 hour extend free of charge. After check out, I sat on the lobby for 1 hour but another receptionist "drive me" away politely