Chateau Beachfront Hotel, A By The Sea Resort

Explore Chateau Beachfront Hotel, A By The Sea Resort
7.2
Pleasant
From 805 reviews
Cleanliness

7.2

Room Comfort

7.6

Service and Facilites

7.6

Traveller Reviews Chateau Beachfront Hotel, A By The Sea Resort

Number of reviews per page
20
40
Top reviews
Thien
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good, need more attention on housekeeping.
Jolene
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The area was unsafe, there was blood on the lamp shade, feces on the walls. The air didn’t work and the toilet wouldn’t flush. The floors had holes in them. There was people everywhere just hanging out in stairways and on front sidewalks by the room doors. Had sign up that says not responsible for stolen items from your car park at your own risk. This was the most disgusting, dangerous, and dirty place I’ve ever stayed at. We ended up leaving and getting a room somewhere else.
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Dmitrii
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was beautiful ocean view, we rent this room for good price , everything was great.
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful view of the ocean right on the beach
Sandor
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was good
Debra
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

4 years I been booking with them when we enter the room there was sand on the floor. Microwave was filthy mold in the bathroom, roaches, crawling everywhere holes in the wall. When I called the front desk they didn’t even offer to change their room the last day they offered it if I were you guys take that hotel off your site zero rating for the hotel.Oh one more thing the ceiling in the bathroom came down in the shower they tried to fix it 3 times the manager does not know what she’s doing at the hotel.. She told me I was gonna get refunded for one night in 5 to 10 minutes. I should see it now she’s texting me. Tell me 5 to 10 minutes. Was that true? It should take 10 to 15 days. They should be paying me to stay at that hotel. I can send you pictures if you like take them off your site have the people that we were talking to by the pool said the same thing then never coming back there. My vacation was supposed to relaxing for me No Stress but that didn’t happen I was cleaning and they all the time that’s not a vacation I just Hope I don’t bring a roach home!!! Debra Rosconi if you need to reach out my phone number is 917 773-6479 Thank You Like I said I wouldn’t even put them on the site Manager should Refund Me my whole trip with them Not one nite
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Jessika
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

if i could give 0 starts i would. bed bugs, broken door handles, the stove turned on and off by itself multiple times, the refrigerator in the room didn’t work, the on site restaurant wasn’t open one time, thei’ launder area’ smelled like cat pee, i really have nothing positive to report. we even requested a refund because our stay was so bad.
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William
icon-Leisure
Leisure
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No escalator
Michael
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Worse place I ever stay at
angela
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was dirty, floors were sandy and somebody else's hair was in our dresser drawers ....The AC wasn't working properly and the whole time I loss sleep...no elevator accourse and they don't give you a map on how to get to your room...
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

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Courtney
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was clean friendly space. The rooms smelled so good. The bathrooms are a little out dated but it was perfect. We had the walk out option will never do it another way. It was an elite stay!
rhonda
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

For an older hotel this was what I would call average to good. It was clean and comfortable. It was convenient for our needs. The staff were very nice.
Donna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I really enjoyed my stay! The staff was very nice and helpful. Loved the pool and the views of the beach. Will definitely be booking here again soon!
Tina
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property was not as advertised. One room had a literal bug infestation. The second offered room smelled like mold. Third room the phone didnt work. None had the requested dining table. Did not remain there.
Andrea
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I booked my stay before I read the reviews and when I started reading them I got nervous. I went o in expecting the worst. I stopped and bought all kinds of cleaning supplies and also got 2 sets of sheets and some new towels …complete waste of money!!! The room was very clean and no stains or wear on the sheets or towels. All of the dishes )service for 4) were clean and the bathroom was spotless. The only suggestion I would have for the room would be to add in a small table and chairs or at least a table. The pool was huge and very clean. But there is little to no lighting at night and that was a little concerning to me because there were a couple of children out there after dark. Other than that I enjoyed my stay and so did my friends. There isn’t daily housekeeping inside the room which is fine with me because I don’t like people going in with my stuff anyways but they did bring fresh towels daily and picked up the garbage if I set it out by the door. I went the week after Labor Day and it wasn’t crowded or loud at all and I will definitely be staying there when we go back next year!!!
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Nataliya
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like it, thanks
Sakiba
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like view from my room (balcony) we’re I spend hours sitting et night.No elevator but still close to beach.
Sheila
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Older hotel no frills
Sheila
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed on the lower level- able to walk right out of room to the beach. Room was very basic, but met all our needs. Would definitely stay here again.
Number of reviews per page
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