Overall Ratings & Reviews Whistler Blackcomb VR Hearthstone Lodge

Beautiful great location sauna didn’t work and a bit noisy at night, wasn’t sure how to ask for towels robes but overall wonderful experience!

This is was no best place. Big suite, but in a very old biyiling. Hallway always smelled like garbage. Hot tub tripped the faulty breaker, and we left without electricity. Had to pay $100 to get it back on. Wifi is not existent. No reception desk, no elevator. I would never do this again.

Loved the hot tub with a great view of the mountains.

Location great! However dirty. Deep cleaning required. Dirty base boards, doors and corners. Very disappointed as I am being charged for a cleaning fee that’s over $125. I was told it’s non smoking but found cigar and cigarette butts on the deck, plus beer can. The sofa was torn, Ans the iron handle is broken therefore Unsafe. We are asked at the end of our visit to discard of our garbage plus asked to load a dishwasher, what are we paying a cleaning fee for??? When we went to drop the garbage there were no signs on the doors downstairs to where the actual garbage room is. The hot tub was great, but we are only given 5 towels and we are a family of 5 who also needed towels to shower. This was not good.

There is no elevator. Floors were dirty. Bathroom baseboards looked like they have never been cleaned. Seems like previous stays have caused some damage. Not bad for an old building.