Malmaison Cheltenham

Explore Malmaison Cheltenham
8.4
Very Good
From 902 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

Traveller Reviews Malmaison Cheltenham

Number of reviews per page
20
40
Top reviews
Richard
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Overall very pleasant stay
Steve
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spacious. Clean
Michael
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed in the signature suite as a last minute booking and it was wonderful. The staff were exceptional, especially the receptionist and the night porter (tall bald man, I wish I had asked his name). The only let down was the lack of a cooked breakfast in the morning due to the chef not being able to get in, these things happen I understand, just a shame.
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Sam
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No chef and hence no cooked breakfast , which I was looking forward to Rooms was clean and check in efficient and friendly TV kept cutting out
Andrew
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was OK, thought I had an upgrade but it didn't feel like it. Breakfast waitress seemed disinterested.
sarah
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great room, lovely check-in staff and onsite parking. Close to everything
Desmond
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was spotless all the staff were great really enjoyed our 2nights there
jason
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great room, location and food.
Nigel
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent greetings and information from reception staff Room clean Didn’t eat at the hotel. Car parking well organised
Jill
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice room but the lighting was poor and kept turning off. Large but a bit weird to have the shower and bath in the bedroom. Breakfast was good and the dinner was also good. The parking is convenient and not to expensive. Staff were helpful.
Elizabeth
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great place and location for a Xmas stop over.
Andrew
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely hotel and staff. Would stay again
Chris
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely reception staff.
MICHAEL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely stay. Staff were lovely, particularly tge cleaners who gave us lovely warm greetings this morning. We will stay again. Thank you (Room 116)
Martin
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There was a great selection of food available at breakfast.
Sarah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Stunning hotel, great location with very friendly and helpful members of staff, rooms are to a high standard very big and spacious, highly recommended. Only thing let it down was lack of usb ports in the room
Mark
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Incredible room (delu, lovely staff, great room service and the best cocktail menu!
Fiona
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room needed some TLC, there was a beer can left on the balcony and we found a cufflink on the floor, not convinced about the thoroughness of cleaning. We had an email to say that we couldn't use the bar on Friday which was a pain and then on Saturday it was the same agsin
John
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes
Samantha
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice big rooms
Number of reviews per page
20
40