Overall Ratings & Reviews Roomzzz Chester City

Great staff on the front desk. Great location. Large size room, clean linen, bathroom, kitchen and sitting space. Skirting boards dusty. Easy lift. Good parking. Tight but fits perfectly when everyone is parked properly.

My stay was perfect for what I needed.

What a shame. It is a great location, just inside the city walls. Chester is small, and the hotel was convenient for everything. The property has been updated with fairly recent fixtures and fittings. But the cleanliness more than offset these pluses. On first entering the room, we looked around, went to the bathroom, and raised the toilet seat. OMG, there was brown stuff inside. Now concerned, we looked around the room and saw a big cobweb in a corner where the clothes cupboard meets the room wall. I was curious why the spider chose that spot. The cupboard was taller than most people, so I ran my finger along the top of the cupboard near the cobweb and a cloud of dust blew up. I wanted to check out at this point, but my wife was tired and could not face it. So I got some disinfectant wipes from the car and started wiping. The kitchen area was clean but the were many small hairs on the bathroom floor. The rest of our stay was uneventful.

Andrea on reception was amazing could not have been more helpful. We stayed in the Aintree Suite the amenities were excellent. Efficient AC well equipped kitchen comfy bed and excellent power shower. The location was perfect we would highly recommend Roomzzz at Chester

Great space for families

Booked 1 night for a business stop over in the area . Parking is charged by an app and was £15 for 24 hours. The check in was seamless and very efficient .I was given my key to the Goodwood suite . There was a lounge kitchen diner . The kitchen had all the amenities you would need a hob a dual power microwave a fridge and dishwasher. The bedroom also had a TV . And the bathroom was well equipped with a powerful rain shower. The main event was the views . You are only 100 metres from Chester racecourse . I would definitely return

Staff very helpful and welcoming. Comfortable room/apartment. Very handy for Chester and the racecourse. A nice place to stay.

Great place to stay! Right next to the racecourse (which is more or less in the centre of town) with parking a couple of minutes' walk away. We didnt use the hotel car park which was full anyway. We were hoping to watch our favourite tv programs but the weather had knocked out the signal. We weren't told when we arrived but overhead someone talking about it. We paid £10 extra for a late checkout but felt maybe this should have been waived due to the inconvenience caused by not having music or tv.The receptionist very kindly said she'd check with her manager. All in all though, I would definitely recommend this lovely apartment hotel.

I think I was expecting a little more, so when I got a Premier Inn with a small kitchen, I was a little disappointed. We had a Family Room with the sofa made up into a second bed, and there was very little space left in the room. It is pet friendly, but they charge £20 a night extra for your furry friends. The parking is limited and more expensive than the Racecourse next door (£15 v £10), which also has some EV charge points. It's also in an excellent location for exploring the wonderful city of Chester. My biggest issue was noise, though, and during the two nights we stayed, I got very little sleep. A buzzer was going off randomly in the hotel, waking us at least 2-3 times. The Racecourse has a clock which chimes on the hour every hour, and the road outside is quite busy even through the night. The windows let in lots of that noise, even when tightly closed. So, all that said, would I stay again? No, I wouldn't!

Great centrally located accommodation, friendly staff with warm welcome

Enjoyable stay

When we arrived, the lady on reception was helpful, friendly and really welcoming. The room was perfect, very clean, had everything you need. It’s a lovely hotel. Parking on site at a reasonable cost. Ideal location. Would highly recommend!

Well catered small studio, very comfortable bed and nice bathroom with pleasant bath and shower products. Cleaning could have been improved, especially behind side tables, at skirting boards and between bed and table. Table a little scuffed. No kettle but good other appliances, suitable for longer stays. Nice touch to add free hot drink and croissant, a gluten free alternative would have been nice for my partner. Would stay again.

Brilliant customer service and couldnt fault.

First time using Roomzzz and will use again, great rooms and good price and great location.

Very close to everything. Pleasant staff and had everything we needed.

I really enjoyed my stay and would stay again x

Apartment had everything you could need in your stay, close to Chester shops an bars

Amazing and they were great with my dog also.... fabulous apartments!

Staff at front desk were great and helpful she explained the best local attractions,I will definitely go back here again right in the middle of the city no need to drive anywhere