Overall Ratings & Reviews Holiday Inn Express NORTH AUGUSTA - SC by IHG, an IHG Hotel

Location and quiet

Front desk staff was wonderful. The breakfast was terrible. Arrived at 9:15 am. The young lady replenished nothing. No grits, on hand. One dry burnt biscuit available and sausage gravy was at the bottom and didn’t look fresh along with the tough sausage. Very disappointing. Lastly, the ac would not consistently stay on ( no matter how low the temperature) in the room, my friend and I woke up sweating. Nice modern room with comfy beds.

The staff were wounderful, helpful, friendly and kind. The property was clean and well kept.

Staff was really friendly. Rooms were very nice

Amazing!!!

Very clean, very spacious and very sturdy

Good location

This hotel was very clean. The management were friendly and helpful. Overall it was an enjoyable time spent with friends.

Very friendly welcome from the staff! Nice and clean hotel. Also quiet location.

This was one of the best facilities I’ve ever stayed in! Very clean, well equipped with an excellent breakfast and well located near a large Walmart as well as a couple of good restaurants. The staff was friendly, and Miss Trish, the manager went out of her way to make us feel very welcome and every respect. Every employee we encountered was super friendly, regardless of their role at the hotel. I would personally recommend this hotel very highly for anyone who is looking for a comfortable and friendly place to stay that is at a very good location!

Only had one of 2 elevators working. We usually use the stairs but when you have a lot of luggage at times you need an elevator.

needed a walking in shower

The staff are amazing.

Staff was so nice.

The hotel and room were very clean and aesthetically pleasing. The staff was kind. We had an overall great stay!

Staff very courteous and property clean

Property was excellent. I have absolutely no complaints. Very good location with restaurants and shopping nearby! Please convey my deep appreciation to Alphonso and Tangie. They were exceptionally helpful and courteous. My stay was delightful, not to mention the amazing breakfast with grits..thank you!

Although clean linens and toiletries provided by the hotel were present in the room, the tile bathroom floor and shower were dirty. The commode tank wasn't working properly. I opened the tank many times and made adjustments for it to fill to enable flushing. I reported this to the staff during check-out. They assured me they would make the necessary repair.

We enjoyed the hotel. Very clean and friendly staff

We enjoyed our stay