First Light Mooloolaba, an Ascend Collection Hotel

Explore First Light Mooloolaba, an Ascend Collection Hotel
8.6
Very Good
From 305 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

8.8

Traveller Reviews First Light Mooloolaba, an Ascend Collection Hotel

Number of reviews per page
20
40
Top reviews
Justin
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Absolutely disgusted with this property, I had booked this accommodation as we were traveling for night work on the Sunshine Coast.. they had fire testing during the day when we were trying to sleep as we were on nights. Very disappointed with not being notified of this prior to booking this property as I would not have stayed there due to the dangers of doing the high risk work I do without having adequate down time.. I also booked and paid for a late checkout at the property. Only to be told the next day that this was no longer available do to them having a last minute over night booking.. again I changed my work schedule once this was booked knowing we would be able to sleep prior to driving home.. Very disappointed and I would tell anyone I knew planning to stay at this property to reconsider after my experience.
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Julie
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful spot! Close to everything and friendly staff.
Sonya
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Check in was at 2 pm, room was still unmade at 3 pm. Location was very good, nice mountain views
Louise
icon-with Children
with Children
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Wonderfully helpful and friendly staff, great location and the pool was nice. Our apartment was well equipped, however it needs a bit of a deep clean as it does have a bit of a smell. The roller blinds have some mould spots on them, the couch cushions were a bit smelly & there was a bit of cobweb on the wall and ceiling in one of the rooms.
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Jon
icon-
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Fantastic location in the middle of Mooloolaba with free carparking.
Diane
icon-Family
Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Free parking,staff were very helpful
Kate
icon-with Partner
with Partner
4.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Check in poor - after hours bell not answered, some other guests thankfully let me in. The safe was not locked and everyones keys were just sitting there for anyone to take - not very secure. Room smelt stale and dank Shower floor was dirty and dusty. Lamp did not work Overall not what I would expect for $449 a night. Would not recommend.
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Itsawat
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Good room good staff good reception
Itsawat
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Good staff good service and very clean
Mick
icon-Business
Business
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Clean room.
Ben
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great room clean amenities
Mina
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We had a wonderful stay at this hotel, thanks to the friendly and professional staff who made us feel very welcome. The location is excellent, just a short walk to the beach, which was perfect for our family. We absolutely loved the beach in Mooloolaba and would happily stay here again.
Anthony
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The pool was not great
David
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The room was very well set up however there was a distinct odour coming from both the air conditioning and also the bathroom drain. Additionally the couch cover was stained and looked a little old, so we needed to request some extra towels to cover the spots and marks. Balcony was a good size and provided a nice view over the back area of the town. The staff were terrific and very helpful and the location being just behind the Main Street meant everything was easy to access.
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Rattanasin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Clean room , staff nice , perfect viwe
ANTHONY
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

N/A
Richard
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Well-appointed units, flawless check-in with online precheck-in, which made it very easy. Good parking and easy to find. We got a free upgrade to the penthouse, which was a nice touch. Great location for everything in Mooloolaba is within walking distance. Thank you - We will be back again!
Neville
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

An ok apartment, not an apartment I would want to spend a lot of time in, just somewhere to sleep really. Tiny ocean glimpse, but only if you waljed out and looked, not from the lounge room. Location good behind the esplanade and an easy walk through the walkways. Clean, tiny and comfortable.
Marilyn
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Enjoyable stay.
Sarah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great location, friendly helpful staff, great balcony. unfortunately bed too low, ensuite toilet too small, running late on cleaning for check in floors needed vacuuming. Pool area too windy and cold to use. Parking very tight. Lounge suit not big enough for a family of 4 tv tiny. Blinds let in too much light in main bedroom
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