We rented 2 rooms. The rooms are clean however, we had a giant moth come out flying around our room at night, that we thought was a bat at first. We had to have someone come remove it from the room. I think it is because when the rooms are empty, they leave the doors open. The staff at the front desk, the night we checked in was not helpful at all. She told us little to nothing about the hotel. That was disappointing to not be provided with any info. The breakfast at the cafe in the hotel lobby was great. Staff was friendly and patient with my Spanish. Parking easy and plenty of it. The only downside to our stay was the comfort of the beds and pillows. The pillows smell and they are hard, which did cause us to wake with neck pain. Other than that the stay was great! I love the warm inviting colors of aqua blue and white. Very beachy feel.

Super nice

Very very very good location and staff really helpful 💯 % I will recommend it

A very simple hotel with a warm and helpful staff, very kind, familiar environment

The staff from when you are

Friendly & helpful staff.

Parking lot easy accessible and was able to enjoy breakfast since flights were early in the morning.

Todo estuvo excelente. La atención muy buena, y justo como lo dice su nombre, cumple con todo lo necesario para tener una estancia cómoda y agusto para poder disfrutar de unas vacaciones tranquilas. El desayuno es rico y basto. La alberca y el espacio de alberca es bonito. Los cuartos son cómodos, el baño es amplio, los cuartos tienen espacio y ganchos para colgar ropa y también tiene cajones para guardar ropa. Para mi eso es un excelente plus. Lo recomiendo completamente. Excelente relación calidad precio, dificil de superar.

I think that for the price it was ok, however I could not ignore the smell in the rooms like mildew/ excess of moist, the first room I got had a very strong scent and the second one was ok, rooms are ok for the price you are paying, no ventilation though.

The staff were very nice and helpful. The attached restaurant had friendly servers and good food.

We liked this property, looks could be deceiving. It's clean, comfortable, easy access and on block from the ocean

It’s HORRIBLE, so bad, the don’t show the real pictures, the rooms are terrible, doesn’t has a sink it’s a concrete thing not hot water, smell the humidity every where in the room, old saggy bed, not elevator, this is by far the worst place I have ever seen. Do your self a favor STAY AWAY OF IT

This is a quaint hotel. Rooms were simple, but clean. I would stay here again if traveling through Veracruz.

El hotel cumple con los publicado, estacionamiento gratuito y las habitaciones están bien.

Great property for the price. The staff is so friendly and very helpful. The room was a good size and perfect for our stay.

Very noisy including maintenance staff & dogs barking early!! Pool full of hair, dead insects & debris.

Bad experience in a room with cockroaches

The hotel is called Basic. And it was Basic, simple and very nice. I had a very good experience during my visit

EL HOTEL ES COMODO, MEDIO LIMPIO, NO SUCIO, PERSONAL AMABLE, MUY CARO PARA LO QUE OFRECE, ES MAS COMO PARA JOVENES QUE VAN AL RELAJO, ZONA MEDIO CENTRICA, NO VOLVIA POR EL PRECIO

It is super hipster, love the deco, excellent cleanliness, thr staff is very helpful and friendly, great location.