The first thing I noticed even before arriving was how friendly the staff are. I always make sure of my online booking by contacting the hotel directly upon arriving, and Jenny was really helpful, answering all my questions in great detail, even making me a detailed itinerary for my trip to Ninh Binh! During my stay, Jenny even helped us to book a restaurant reservation and making sure I took the right cab. The room and bathroom were clean enough, the breakfast was okay. I will definitely book this hotel again in my next stay.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service.

xứng đáng khách sạn theo tiêu chuẩn sao ạ. nhân viên nhiệt tình, khách sạn sạch sẽ, trang thiết bị đầy đủ như 5 sao.

前台热情接待，客房卫生干净、是夫妇度蜜月的风格。靠近购物中心、有很多餐厅。 酒店早餐丰富， 我们住两晚，很舒适，

Địa điểm khách sạn ở trung tâm Phố cổ, gần quán Bún chả Hàng Mành. Nhân viên thân thiện. Phòng ốc sạch sẽ, có trang trí cánh hoa trên giường và ban công view xuống phố. Buổi sáng buffet theo đánh giá của mình là ổn.

Enthusiastic staff, very delicious and varied breakfast😋 Good room service

Nice hotels in center. With few steps all the delicious foods nearby. I will come back this hotel when I back to hanoi in future. Highly recommended.

Khách sạn sạch sẽ như hình chụp

Phòng sạch lắm, như hình, nvs sạch hơn mình nghĩ

ห้องพักสะอาด พนักงานเอาใจใส่ พยายามช่วยเหลือดีมาก

Phòng ốc sạch sẽ , rất đáng tiền bỏ ra

Ưu: Vị trí gần hồ Gươm thuận lợi giao thông, phòng sạch sẽ, giường ngủ êm, toilet rộng, nhân viên nhiệt tình và tại Kháchsạn cho thuê xe máy. Nhược: vòi tắm đứng bị trục trặc. Xứng đáng số tiền bỏ ra

The hotel is very clean, like new, the reception is enthusiastic 👍

Cheap, the room is a bit secret, but just sleep and go out so it doesn't matter

Clean and Convenient in Old Town. I am very satisfied.

Good choice. Good location. Good facilities.

excutive reservations were in sup rooms, rooms with no hot water heater. Non-soundproof rooms. Breakfast included breakfast, but in the morning the hotel owner asked for 2 bowls of noodles with full of tofu to feed. Because of the translation, breakfast is simple. will not come back later. 500k more than 1 night is too expensive. Double bed is a bit small.

Lovely staff, kind pay attention to every detail of the customer. Can bring many things well. The room is clean, wide and suitable for the number of guests. Good facilities But the air conditioner is not cold.

Rooms are clean and airy. Extremely friendly staff, support guests with utmost. You want to book tour, you can contact counselors always, preferential price and good tours. Food is delicious and clean. Close to the old town so walk around to visit spots quite close.

Big and clean room. Service was superb! Location superb. Will stay here again when I back hanoi.