Overall Ratings & Reviews Hyatt Place Boise/Downtown

Excellent place to stay in downtown Boise!

Expect to pay extra to park...in the actual hotel parking lot! I was surprised about this, but paid...what else could i do? But when i called the front desk on the second night of my stay i was even more surprised at the response i got to my complaint. My complaint: do they even monitor the parking lot? I went out that evening and when i got back, parking was super hard to find (i had to circle a coyple of times). Several of the vehicles parked did not have the guess pass hanging from their rearview mirrors, and i literally saw a young couple exit their truck and walk into downtown...they had no parking pass and where obviously not hotel guests. I got super frustrated bc if they aren’t even going to monitor the parking lot why the hell did i pay extra. I called front desk when i got to my room to ask about this...and yes, the irritation was noticeable in my voice, but I wasn't being rude. The fro t desk guy immediately got super defensive and instead of just asnwering my question, began to question how much i had paid and if i had tried the "back parking lot"...ther is no "back parking lot". He put me on hold for a few minutes to go check on the availability of parking...and never actually answered my question...do they even monitor their parking lot. I do not beleive they do.

This Boise hotel has an outdoor pool!

The service is good however the room had glitter everywhere on the dresser , carpets, bed , bath , entry just bits of glitter . The bed was uncomfortable and could definitely use updating. I cleaned up myself .

Very nice hotel in a convenient location. Staff was very friendly, room and property were clean, pool and how tub was nice, breakfast was good. This is a very well run hotel.

Clean and friendly staff

Lovely

Great location to explore downtown Boise

The staff were all very friendly, nice rooms

Loved the location! I would stay here again. Only downsides were the AC was loud and the pillows were super flat. Not a huge deal though. Overall we loved staying here!

Nice clean rooms, great location. Good breakfast and common spaces. Wish the pool was a bit bigger (or accurately portrayed in pics)

Hotel staff was wonderful. Offered many suggestions for family friendly dinner options. Heated pool was a hit with the kids.

This place charges a [not allowed to quote the amount] parking fee upon check-in. They claim it's covered in the policies and procedures on the brokerage sites, whoever, it is not included in the "total" price when comparison shopping. This is a bait-and-switch and is a sleazy tactic, IMO.

Great & convenient

It was a nice hotel. Located near dining. Parking was easy. It had a nice pool.

Friendly staff

Staff was amazing, location was perfect for access to anything downtown. Would stay here again!

No complaints.

Friendly staff. Clean room. Breakfast was fantastic.

The hotel was nice and overall pretty clean. The only downfall was that the breakfast was