8.6
Very Good
From 249 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.8

Traveller Reviews The Cross Keys

Number of reviews per page
20
40
Top reviews
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely quiet location with plenty of parking. Very nice ensuite room with huge bed. Nice bar in with great food. Very friendly helpful staff
Yvonne
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was lovely and cosy and staff were very welcoming. Loved the bar and my food was delicious. Negative - not sure water glasses were clean as there was water in them. Soon put right when I asked for a clean one from the bar.
Julia
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great pub/restaurant. Wonderful staff. Room had lovely bathroom products too. Single female traveler & felt safe. Scruffy corridor to the rooms but actual room was good, Some noise from the pub but quietened down at a reasonable time. Would stay there again.
Julie
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Quaint place. Bus stop close by to take into Bath
Maria
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Most comfortable bed in England
Graham
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was spotless and the staff could not have been more helpful.
Ian
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Lovely room although cold. Coffee machine didn’t work and was promised milk that never arrived. Also no bath towel so couldn’t have a shower.
Ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Arrived at 5:30 pm which is the earliest you can check in so bear that in mind not suitable for anybody with a disability or walking issues due to the amount of steps the rooms are not in the main pub put up steps through the garden at the back. If you use your satnav to arrive, you will end up on the main street with the pub on the left and no ability to park. The parking is at the back of this could Well be described more clearly on Expedia. The Puppy is very old and has lots of character we impact in the room which was pleasant but think more B&B than Travelodge to have your expectations met I prefer places like this. It’s around 7 pm. We went downstairs to see if we could get something to eat but as it was Christmas, the pub was full of diners and they were unable to make a sandwich or anything at all pasta fast in the kitchen if they could just make us a starter or a side dish anything at all the answer was no way too busy. We’d already ordered a glass of wine so driving somewhere else was impossible unfortunately we had to go hungry. So my Advice would be to take some food with you as a backup because this pub is in a small village where you will need a car to access and the other areas nearby overall despite not being able to get anything to eat we recognise it was Christmas as long as you understand you’re going to a pro which is several hundred years old and you’ll have to go up 15 of steps outside and walk through the garden to get to the room then you will enjoy.
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Lucy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Beautiful room, comfy bed, and friendly staff this place is definitely a perfect stay if you’re looking for something more quaint with original features. We loved the decor and the little window looking out on to the pub court yard
Amanda
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Excellent
David
icon-with Partner
with Partner
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Yes parking was good we parked at the back off the pub.Staff very helpful and room clean
Camilla
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This is our idea of the perfect Village Pub. Excellent choice of beers and drinks, superb food and and excellent range of dishes, friendly welcoming team, three cosy and well-appointed rooms.
Michael
icon-Business
Business
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Room warm decent shower soft bed
Claire
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Food was delicious
Alba
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room was very clean and nice, the bed was very comfy. A little noisy as the window gives onto the pub outside area, but this is to be expected. The staff were very nice and were able to fit us in to the fully booked pub since we were boarding with them. The parking was good too and no issues with finding a space. Overall, very good value for money, would come again!
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Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We stayed in the Green room for just one night but wished it was longer; what an absolutely lovely and deluxe room. It had everything you need for a comfortable stay. Chairs and sofa, a dressing table and a rather comfortable bed, and various types of pleasant lighting. Very clean bathroom with Faith in Nature toiletries and other useful extras. Someone has put a lot of thought into making this a lovely room. We had a nice welcome, the parking was good, and would thoroughly recommend.
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Nicola
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Lovely staff. Room was great. Towels were very fluffy. The bed was extremely comfortable. The food in the pub was really good.
Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Very comfortable room with very welcoming staff at the pub. Though I would advise don't go Monday as its a late check in and no breakfast. But the room was very nice, only minor issue was the coffee maker didn't work but it was very clean, very comfortable and amenities were excellent.
Nina
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Amenities and local information in room very well thought out and comprehensive. Lots of fluffy towels and cosy bed cover. Friendly staff and excellent evening meal.
Gabby
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Amazing experience with staying at the Inn! Staff were all welcoming and friendly, the room we were booked in looked amazing and very niche! (I really like the interior design and the little details!) we will definitely come back again here again! I will mention though drinks were pricey but that something to overlook at.
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