The hotel itself is a beautiful building with an interesting heritage as the main post office. The location is excellent offering a great starting point for a walking tour of Ortigia. Great stay.

Great hotel, great service. Well located,

Excellent staff and lication

Beautiful hotel, but lacks service. We had several issues with the hotel from being locked in the bathroom (they had to break the door to open) to another room flooding out. It was all handled, but no apology from the managment or anything. Wrote hotel and only received an immediate response from Marriott, not Ortea.

Loved the property. Clean, beautifully amd tastefully decorated. The staff was lovely.

Overall ok

Everything is excellent, except the shower which is very small and uncomfortable which makes it impossible to enjoy the bath.

I need my receipt

Great location and very friendly staff

We thoroughly enjoyed our stay. The staff went above and beyond - wonderful people who truly cared about the guest experience. Historic building and truly lovely to explore.

Amazing property in Syracusa. Do not miss this majestic property close to shopping, activities and dinning.

There were ants in our first floor bathroom. They sent someone to clean and take care of them. They essentially just left them on the ground dead. Hotel was nice. No complimentary bikes to use per website. Pool can only be used with kids 2 hrs per day allotted time.

Had a wonderful time in Syracuse and Ortigia

Wonderful hotel, great location

Beautiful location. Friendly staff. Elegant hotel.

The staff were charming. They made the stay feel very special

Hotel was absolutely beautiful! Perfect location. Staff was very friendly and professional. Drinks & dining fantastic. Can not wait to visit again nect year! Thank you again. With sincere wishes Joe & Edie Hayes

Great place and staff. We definitely are going back there, next time in Sicily

Lovely room. Friendly staff. Restaurant, bar and reception large but lack character. Could be improved.

During our 3 nights in the hotel the air conditioning system didn't function, there was a thunderstorm that flooded our room and the entrance door to our room wouldn't lock when we exited the room. The hotel/ Expedia did not adequately compensate us for the inconvenience. The hotel is beautiful, well located and very comfortable however.