Overall Ratings & Reviews La Merced Hotel

Nice and quiet place

Everything very good

Great

Is right at the heart of the city, with easy access to everything. dinning, shopping, church, taxis.

Great location and the staff was friendly and efficient.

Pleasant but limited in options, close to shopping zine...

Good customer service, very clean, very qualified place to stay

I been staying at this hotel every time I come to Colima and is always a great experience.

Very old property, small rooms but very clean

Everything we needed.

When I checked in there was a 3 inch cockroach welcoming to my room, the bathroom (toilet) was dirty, trashcan by the toilet was nasty and full of used toilet paper.

A beautiful hotel in downtown Colima, close to the main cultural attractions and restaurants. The only issue is that the patio rooms have tables outside the rooms and noisy conversations can be an issue.

Good They give you welcome water bottle No elevators

Great service, everyone was nice and friendly specially Montserrat at front desk, only issue was that the room and beds were kind of small but I do recommend it, it’s in an excellent location

Good location, close to catedral in the middle of down town I like it. Nice and clean, good service, I like the welcome.

I had a bad experience at the coffee shop area, I understand it was busy and was ok with waiting but I wasn’t acknowledged for a while, couple behind me were greeted and as soon as they sat, beverages were offered to them by Cynthia (Management). She was very rude, instead of offering me a menu, she kept on asking for the breakfast voucher (which she made it seem it was required to eat there).. so I just walked out, I am for sure not returning to this hotel.

Perfecta

Sin aire y el calor está muy fuerte y el servicio de la recepción pésimo

Accesible en precio, que bueno que incluya desayuno buffet pero falta variedad de alimentos

Excelente